Essential Duties and Responsibilities:

• Preps food and station as directed.

• Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator.

• Properly stores foods in designated areas following wrapping, dating, and rotation procedures.

• Cleans work areas, equipment and utensils; distributes supplies, utensils, and portable equipment.

• Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.

• Serves customers in an efficient and friendly manner; resolves customer concerns.

• Professionally interacts with co-workers to ensure compliance with company service standards.

• Assures compliance with all sanitation, Smart Serve and safety requirements.

• Promptly and warmly greet guests in the dining room and take all food orders in an efficient manner, following the established steps of service.

• Demonstrate a complete understanding of all menu items and ingredients. Accommodate reasonable requests and note preferences of residents. As needed, demonstrate knowledge of specialized diets and allergens.

• Communicate directly with back of the house staff to ensure line food and/or orders are accurate and all special requests are addressed and accommodated.

• Exhibit exceptional communications skills, ability to get along well with others, demonstrate flexibility and patience along with and interest in people and a willingness to verbally communicate with guests and staff.

• Maintain a high level of sensitivity and confidentiality regarding any personal or medical information that is shared.

• Promptly address and correct any complaints or issues. Relay relevant information or complaints directly to supervisor.

• Ensure the dining room and/or service area is properly set-up prior to and after service period. Keep clean and neat while meeting all established sanitation standards.

• May be asked to operate equipment, including but not limited to fire extinguisher, telephone, iced tea/soda machine, soup well, coffee machine.

• Work alongside staff of other departments in performing job duties and for any special events or functions.

• Perform other duties and functions as assigned.