‘- 3+ years of leadership experience in food service, hospitality, or restaurant operations.

– Strong experience managing both front-of-house and back-of-house operations.

– Solid knowledge of food safety, quality standards, and regulatory compliance.

– Proven ability to lead, coach, and develop diverse teams.

– Strong customer focus with a passion for delivering exceptional experiences.

– Results-oriented with strong commercial awareness and attention to detail.

– Ability to work collaboratively across functions and build strong relationships.

– Comfortable making decisions and driving results in a fast-paced environment.

– Open to learning and contributing within a retail setting.

– Open availability, including evenings and weekends.

A day in your life with us

‘- Lead, coach, and develop the Food team to achieve operational and commercial goals.

– Ensure food safety, quality, and compliance standards are consistently met.

– Drive operational consistency through clear routines, coaching, and follow-up.

– Deliver an inspiring and seamless customer experience across all food areas.

– Monitor and act on key business KPIs, including sales, waste, productivity, and customer satisfaction.

– Ensure product availability, inventory accuracy, and effective stock management.

– Partner with store leaders to support overall store performance and customer experience.

– Identify and implement opportunities to improve processes and operational efficiency.

– Create an inclusive, safe, and engaging environment for co-workers.

– Lead by example and role model IKEA values and ways of working.

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)

• Extended health, dental, and vision coverage (for you and your family)

• RRSP with IKEA contribution matching options

• Eligibility for our annual IKEA bonus incentive plan

• Flexible spending account

• Life insurance

• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)

• Parental leave

• Bereavement leave

• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Food Operations Manager I

The starting rate/ salary for this position is62,710CAD