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Dispatch Supervisor

at Advantage Personnel
Burlington, Ontario, Canada • Full-time

Role Type

On-site • Permanent • Full-time

Description

Job Title: Dispatch Supervisor

Location: Burlington, ON (Fraser Dr. and Harvester Rd.)

Shift: Days, 8:00am – 5:00pm

Rate of Pay: $24.00-$30.00/hour (based on experience)

Job Type: Temporary to Permanent Hire

We are hiring a Logistics & Dispatch Supervisor for a wholesale electrical distribution warehouse in Burlington! The ideal candidate will oversee daily operations, coordinate staff, and ensure efficient workflow in a fast-paced environment. Candidates must be available to interview in Burlington ASAP.

Responsibilities include:

  • Oversee daily dispatch operations, including routing, scheduling, and delivery tracking.
  • Manage driver schedules to ensure efficient, on-time service and resolve operational issues.
  • Partner with HR on attendance, training, and employee relations; review and approve ADP timecards.
  • Monitor transportation costs, fleet maintenance, and compliance with MTO regulations.
  • Review driver abstracts and assist with cross-border documentation.
  • Communicate with internal teams and customers to resolve delivery inquiries and maintain service levels.
  • Track and report delivery performance metrics to ensure targets are met.
  • Maintain a safe, organized workplace and ensure compliance with ISO standards, policies, and procedures.
  • Perform other duties as assigned.

Candidate Requirements:

  • Previous experience in logistics, scheduling, dispatch, or transportation is required.
  • Supervisory or team lead or supervisory experience preferred.
  • Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Strong communication, organizational, and interpersonal skills.
  • Intermediate proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, Office 365).
  • Candidates must be willing to provide a Criminal Record Check

Thank you for your interest! We look forward to reviewing your application.

We acknowledge that software used in our recruitment and selection process may have Artificial Intelligence components built in but confirm that all work assignment decisions are made by our expertly trained staff. The position advertised here is for an existing vacancy.