Customer Service / Order Processor

Job Title: Customer Service Representative

Shift: Days, 10:00am-6:00pm, Monday – Friday

Pay: $22.00/hour

Location: Brantford, ON

Our client in Brantford is hiring a Customer Service Representative to join their team! This company distributes large household appliances and maintenance parts. The ideal candidate would have long-term experience in a similar role within an office environment, handling customer orders and inquiries and using internal order and customer management software. This is a long-term to permanent hire role with a successful and reputable company with lots of room to grow!

Job Duties:

• Respond to customer orders, inquiries and concerns over phone and email
• Communicate with shipping companies, customers and drivers
• Schedule trucks and deliveries
• Work efficiently independently to complete tasks
• Run reports and track information using spread sheets or internal management software
• Other general customer service and administrative duties as assigned
• Use SAP to complete tasks

Candidate Qualifications:

• Minimum 1-2 years of related experience
• Advanced knowledge of Microsoft Outlook, Excel & Word
• Previous SAP or warehouse management software experience as an asset
• Previous experience in the appliance industry is an asset
• Ability to work independently in a fast-paced environment
• Strong attention to detail and time management skills
• Works well with others
• Must be willing to provide a criminal record search

Please apply online today for consideration.

We acknowledge that software used in our recruitment and selection process may have Artificial Intelligence components built in but confirm that all work assignment decisions are made by our expertly trained staff. The position advertised here is for an existing vacancy and to add candidates to our pipeline for future openings.