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ERP Implementation Analyst – Intermediate / Senior

Calgary, Alberta, Canada • Full-time
AI Job Summary
  • Experience implementing ERP systems with Acumatica and/or Business Central (or Dynamics GP/SL or similar).
  • Lead ERP implementations from discovery and design through go-live and post-implementation support.
  • Perform business process mapping and needs analysis to understand customer workflows and requirements.

Role Type

Permanent • Full-time • Mid-level Senior

Pay Rate

80000 CAD – 100000 CAD (Annum)

Description

Help businesses work smarter—at scale.

At Contego, we partner with growing organizations to transform how they operate using Acumatica and Business Central ERPs. As an ERP Implementation Analyst, you’ll play a key role across the full project lifecycle—helping clients streamline processes, gain clarity from their data, and unlock the real value of their systems.

This role is ideal for someone who enjoys solving complex business problems, working closely with customers, and seeing their solutions make a real-world impact.

What You’ll Do

Lead ERP Implementations End-to-End

  • Participate in full lifecycle ERP implementations—from discovery and design through go‑live and post‑implementation support
  • Develop and manage implementation plans, schedules, and status reporting for both internal leadership and customer stakeholders
  • Collaborate with cross-functional Contego teams to deliver high-quality solutions on time and on budget

Understand Businesses and Design Smart Solutions

  • Lead business process mapping and needs analysis sessions to fully understand customer workflows and requirements
  • Translate business needs into system configurations, data structures, and automation
  • Identify opportunities to optimize processes—not just replicate them

Configure, Customize, and Test Acumatica and/or Business Central

  • Configure system preferences, security roles, chart of accounts, data classes, and business rules
  • Configure approvals, business events, notifications, and system automations
  • Define and document custom configuration needs and work with Contego’s development team to deliver them
  • Manage master and transactional data imports
  • Build reports and inquiries, including GI’s, standard reports, and ARM financial reports
  • Lead User Acceptance Testing, ensuring solutions meet customer expectations

Enable and Support Users

  • Deliver training to Super Users, Subject Matter Experts, and end users
  • Provide go‑live support and ongoing post‑implementation assistance
  • Act as a trusted advisor to customers throughout the engagement

Support Pre‑Sales Efforts (as needed)

  • Deliver concise, value-focused software demonstrations to prospective and existing customers
  • Quickly understand high-level business needs and tailor demos to showcase Acumatica’s strengths
  • Support project scoping, estimates, and quotes when required

What You Bring

Required

  • Strong communication skills and the ability to work with stakeholders at all levels
  • ERP implementation experience (Acumatica and/or D365 Business Central preferred; experience with Dynamics GP/SL or similar considered)
  • Solid understanding of financial transactions and reporting
  • Advanced Microsoft Excel skills
  • A proactive, entrepreneurial mindset and desire to challenge the status quo

Nice to Have

  • Acumatica or Business Central certifications (or willingness to complete certifications)
  • Reporting and analytics experience (Power BI, Crystal Reports, etc.)
  • Project management experience
  • Accounting background or designation
  • Software development or technical customization experience

Why Join Contego?

  • Work on diverse projects across multiple industries
  • Influence business outcomes—not just system configurations
  • Grow your ERP expertise with training, certifications, and real-world challenges
  • Be part of a collaborative, experienced consulting team that values initiative and ideas