BUILD IT By Design Lays Their HR Foundation with Employment Hero
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Jessica Johnson

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Before BUILD IT By Design started using Employment Hero, they were flooded with paperwork and HR headaches. The company decided it was time to lay a solid HR foundation by buying an HRIS to streamline their HR processes. We spoke with with Iram Sutar, their HR Administrator, to learn BUILD IT By Design’s HR story.
BUILD IT By Design is a full-service general construction company. Transforming a brand into a brick-and-mortar reality is no easy feat. To do it right—and make sure the look, feel and personality of your brand is impeccably reflected in your built environment—you need a construction partner with exceptional technical know-how, stellar communication skills and an unwavering commitment to collaboration. At BUILD IT, they work alongside businesses of all kinds, from global franchises to new concepts to provide the highest-quality brand environments available.
How was managing HR before BUILD IT by Design started using Employment Hero?
“Oh boy, the HR department was relying on paperwork and spreadsheets. Information and documents would fall through the cracks and go missing. It wasn’t very organized, which is why we started looking at buying an HRIS system.”
Why was Employment Hero your choice of HRIS to manage your HR?
“We had done demos with Bamboo and many others systems, but it was an evident choice to move forward with Employment Hero. What really stood out, apart from the others, was how sleek and easy to use the system was. You don’t need to be “tech savvy” to use Employment Hero. In addition to this, many of the competitors had unnecessarily complex implementations. Employment Hero’s implementation was a fraction of the time and work effort involved.”
“In addition to this, many of the competitors had unnecessarily complex implementations. Employment Hero’s implementation was a fraction of the time and work effort involved.”
How has Employment Hero changed the way you manage your HR?
“I see the biggest difference with time-off management because of the way our company is structured–50% of our employees do not work in our main office, so time-off before Employment Hero was chaotic. Employees actually follow the new HR processes and use Employment Hero!
Employment Hero’s reporting capabilities have removed our spreadsheets of demographic information. In Employment Hero, each employee has a profile that stores their information, and, as an Admin, I can pull a report based on specific demographics in seconds. No more spreadsheets!
Due to the fact that we are limited to office space, we wanted to adopt a paperless strategy. With Employment Hero’s e-signature feature, we removed paperwork. The fact that I can create a document, send it to an employee to sign, and it is automatically saved onto the respective profile is amazing. It makes HR admin work worryless.
With Employment Hero Benefits, employees are much more self-serve. The employees’ benefits information is in Employment Hero, and the Employment Hero team is there to support the employees as needed, making the job of HR person easier. Working with PJ, our benefits consultant, has been a very good experience. No matter how silly the benefits question is, he is always very kind, knowledgeable, and patient.”
“The fact that I can create a document, send it to an employee to sign, and it is automatically saved onto the respective profile is amazing. It makes HR admin work worryless.”
What would you say to someone who is considering using Employment Hero?
“Go for it. Employment Hero has met all of our needs while giving us the peace of mind that information is safe and secure. The support team is reactive and insightful. The combination is these things is something you don’t often come by.”