Receptionist
Winnipeg, MB • Full-Time • Overtime Eligible (MB Employment Standards)
Position Summary
The Receptionist is the first point of contact for visitors, clients, and callers across AIMA primarily, while also assisting with administrative support for other employer entities as required.
This role provides centralized administrative support to help keep daily operations organized, professional, and running smoothly. The position focuses on front desk service, administrative coordination, document and file management, office organization, data entry, and general operational support across multiple business lines.
This is a hands-on role suited for someone who is organized, reliable, professional, adaptable, and comfortable supporting a fast-paced office environment.
Key Responsibilities
- Greet visitors and clients and direct them appropriately
- Answer, screen, and route phone calls and emails
- Maintain a clean, organized, and welcoming reception area
- Coordinate meeting room bookings and visitor scheduling
- Support communication flow between staff and departments
- Assist with printing, scanning, filing, and document preparation
- Maintain organized digital and physical files
- Support data entry, document tracking, and administrative reporting
- Pull and organize monthly and bi-weekly reports, statements, and administrative records as directed
- Assist with organizing and preparing invoices, statements, and supporting documents
- Support leadership and staff with administrative coordination and follow-up tasks
- Assist with collecting and organizing staff timesheets and attendance records
- Support document management across consulting, bookkeeping, tax, and restaurant-related operations
- Maintain secure and organized client and employee files
- Manage incoming and outgoing mail and courier items
- Monitor and restock office supplies including paper, printer ink, coffee supplies, and kitchen items
- Help maintain organized office spaces, meeting rooms, kitchen areas, and shared workspaces
- Empty office garbages and assist with general office tidiness
- Refill coffee pods and kitchen supplies as needed
- Clean and organize the shared office fridge weekly
- Coordinate with cleaning services as required
- Maintain confidentiality and professionalism at all times
- Support general office operations and administrative tasks as assigned
Qualifications
Required
- Experience in reception, customer service, or office administration
- Strong communication and interpersonal skills
- Strong organization, multitasking, and attention to detail
- Comfortable using computers and learning new systems
- Ability to work in a fast-paced environment
Preferred
- Experience with data entry or administrative tracking
- Experience supporting bookkeeping, tax, consulting, or operational workflows considered an asset
- Experience working in multi-division or multi-company environments considered an asset
Core Competencies
- Professional and welcoming communication
- Organization and time management
- Confidentiality and discretion
- Reliability and accountability
- Adaptability and teamwork
- Attention to detail and accuracy
Work Conditions
- On-site position located in Winnipeg, MB
- Standard office hours are 8:30 AM – 4:30 PM
- Fast-paced, multi-division office environment
- Overtime eligible per Manitoba Employment Standards
Application Requirements
Applicants must submit:
- Resume
- Brief cover letter outlining experience in reception or administrative support
- Availability for interviews and potential start date
Applicants are encouraged to apply through Employment Hero for best results and application tracking.
