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Data & Client Insights Specialist

Toronto, Ontario, Canada • Full-time
AI Job Summary
  • Analyze client usage patterns, API activity, and consumption trends to find anomalies and optimization opportunities.
  • Investigate and resolve data discrepancies and technical issues to ensure dataset accuracy, completeness, and trust.
  • Provide guidance on data usage, integration, and troubleshooting; translate challenges into actionable insights.

Role Type

Permanent • Full-time • Associate

Pay Rate

$60,000 CAD – $80,000 CAD (Annum)

Description

At Financial Modeling Prep (FMP), we are redefining how financial market data is accessed, analyzed, and applied. As a leading Data-as-a-Service (DaaS) provider, we deliver high-quality financial datasets and APIs that power applications, models, and decision-making across the global financial ecosystem.

Our mission is to democratize access to institutional-grade financial data by combining accuracy, scale, and usability. We empower businesses, developers, and analysts to build smarter tools and make data-driven decisions with confidence.

Your Opportunity

We are seeking a Data & Client Insights Specialist to operate at the intersection of data analytics, client behavior, and platform performance.

In this role, you will go beyond traditional support by leveraging data analysis, trend identification, and technical problem-solving to enhance both client outcomes and product quality. You will play a key role in translating client activity and feedback into actionable insights that drive continuous improvement across our data platform.

This is an ideal opportunity for someone looking to build a career in fintech, data analytics, and data-driven product environments.

Key Responsibilities

Data Analysis & Insights

  • Analyze client usage patterns, API activity, and financial data consumption trends
  • Identify anomalies, inefficiencies, and opportunities for optimization within the platform
  • Generate insights that inform product enhancements, data quality improvements, and client strategies

Data Quality & Issue Investigation

  • Investigate and resolve data discrepancies, inconsistencies, and technical issues
  • Ensure the accuracy, completeness, and reliability of financial datasets
  • Collaborate with internal teams to proactively identify and prevent recurring data issues

Client-Facing Data Support

  • Act as a subject matter resource for clients using FMP’s data products and APIs
  • Provide technical guidance on data usage, integration, and troubleshooting
  • Translate client challenges into structured insights and actionable solutions

Cross-Functional Collaboration

  • Partner with leadership, product, and engineering teams to improve data delivery and platform performance
  • Contribute to data-driven decision-making processes across the organization
  • Support the evolution of client engagement and analytics frameworks

Required Skills & Qualifications

  • Strong interest in data analytics, financial markets, and data-driven technologies
  • Ability to interpret and analyze datasets, trends, and user behavior
  • Excellent problem-solving and critical thinking skills
  • Strong written and verbal communication skills, with the ability to explain technical concepts clearly
  • Full professional proficiency in English (additional languages are an asset)
  • BA/BS in Business, Finance, Data Analytics, or a related field (or equivalent experience)

Preferred Qualifications

  • Experience working with data platforms, APIs, or financial datasets
  • Familiarity with tools such as Excel, SQL, Python, or data visualization tools
  • Previous experience in client-facing analytical or technical roles
  • Exposure to fintech, SaaS, or data services environments
  • Experience working in fast-paced, globally distributed teams

What We Offer

  • A fast-growing, data-driven fintech environment with real impact
  • Opportunities to work with large-scale financial datasets and modern data tools
  • A collaborative and globally diverse team
  • Strong opportunities for career growth in analytics, product, or client strategy
  • Competitive compensation, flexible work arrangements, and a hybrid work model

Why Join FMP?

  • Work at the forefront of financial data innovation
  • Gain hands-on experience with real-world financial data and analytics applications
  • Influence how data is delivered, interpreted, and utilized by clients globally