Lift Community Services focuses on helping all people thrive in the qathet region by reducing social inequities and by providing support and advocacy for anyone who needs it. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart. At Lift, we believe a thriving, sustainable community comes from a collaborative, equitable, future-focused approach.
Our programs and services include employment services, supportive housing and homeless outreach, literacy programs and outreach, immigrant services, adult and family on-demand support. We also provide community leadership and development in overdose response planning, poverty reduction planning, and other projects that develop a more connected and resilient community.
The Position
The Support Worker provides non-clinical support to participants at the iOAT Clinic by assisting with daily routines, offering harm reduction information, and fostering a safe and welcoming environment. The role contributes to participant well-being by following pre-established plans created by the clinical lead to ensure access to services and resources in a respectful, trauma-informed, and culturally safe manner.
Overview
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Job status: Casual
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Job title: Support Worker – iOAT
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Hours of Work: As needed
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Work site: New Roots Clinic
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Date Posted: March 17, 2026
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Close Date: Until filled
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Hourly wage: $27.92 – $29.60 per hour
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Reports to: Community Health Services Manager
Qualifications
- High school completion required.
- Familiarity with mental health, addiction services, and community resources.
- Experience in social services, community health, harm reduction, or a related field.
- Understanding of trauma-informed, harm reduction, and culturally safe practices.
- Ability to de-escalate conflict in a non-violent manner.
- Awareness of local “street culture.”
- Criminal Record and Vulnerable Sector Check clearance.
Skills
- Experience supporting clients in a harm reduction, community, or clinical setting
- Knowledge of overdose response, naloxone administration, and emergency protocols
- Ability to provide client support during medication administration and basic first aid
- Understanding of community resources (food, shelter, healthcare) and referral processes
- Strong communication and de-escalation skills to support a safe, inclusive environment
- Ability to monitor client flow and maintain safety within a service setting
- Experience with harm reduction practices, including safer use education and drug checking
- Strong teamwork skills within a multidisciplinary environment
- Ability to complete documentation, data collection, and handovers accurately
- Knowledge of infection control, cleaning, and safe disposal practices
- Strong organizational skills, including inventory support and basic administrative tasks
We appreciate all applications, however, only those selected for an interview will be contacted.
We live and work on the homelands and territories of the Tla’amin People. We honour the land, the Tla’amin People, and their treaty and continually seek to strengthen our relationship and responsibilities to them as guests in the territory.
