Product Update: October 2025

Welcome to the October 2025 product update from the Employment Hero team. We’ve updated leave balance rules, security settings and account recovery. 

We’re here to make employment easier for everyone. If you aren’t on the Employment Hero platform and want to learn more, you can book a free demo today! 

HR

Choose to view leave balance with pending requests

Available to EOS Lite, Plus and Unlimited subscriptions

Admins can now choose to include pending time off requests in the “Prevent negative time off balance” calculation. This smart update ensures employees do not oversubscribe their entitlement while requests are awaiting approval.

Learn more about leave balances

Payroll

Increased security with 2FA for EH Work App

Available to all subscriptions

You can now set up both an Authenticator App and SMS for two-factor authentication on the EH Work App. This dual-method option gives you more control and flexibility while keeping your data safe.

Learn more about two-factor authentication

Improved payroll account recovery process

Available to all subscriptions

We’ve streamlined the Payroll Account Recovery process to reduce lockouts and help you stay on schedule. New in-flow guidance clarifies verification steps, including mandatory checks for selfie submissions. Plus, new account creation now strongly advises using legal names to guarantee easy future access.

Learn more about Payroll account recovery

Jump into the Employment Operating System today 

Employment doesn’t have to be hard. Streamline every step of the employment lifecycle so you and your team can run ahead. Our world-first all-in-one Employment OS integrates HR, Payroll, Recruitment and Workforce Management to make employment easier for everyone. 

Not using Employment Hero yet? Book a free demo with our business specialists and unlock more time in your day.