With continuous advancements in technology, a shift to remote services, and the evolving nature of client relationships, the role of the accountant is changing.

About the report

Between the 28th of July 2022 and the 18th of August 2022, Employment Hero collected 339 survey responses from public practice accountants about their accounting services and attitudes towards technology. Our key findings show that future-focused processes will help build the successful practices that the evolving industry demands.

Download the report to review:

• How clients’ needs and expectations are changing
• What public practice accountants are doing in response
• What part technology is playing for public practice accountants
• The future of payroll as a service and more

Disclaimer: The information in this report is current as at 8 November 2022. Research for this report has been carried out by Employment Hero’s related body corporate, Webscale Pty Ltd (ABN 70-154-693-955), for the benefit of Employment Hero. The views expressed in this report are general information only, are provided in good faith to assist employers and their employees, and should not be relied on as professional advice. The Information is based on data supplied by third parties. While such data is believed to be accurate, it has not been independently verified and no warranties are given that it is complete, accurate, up to date or fit for the purpose for which it is required. Employment Hero does not accept responsibility for any inaccuracy in such data and is not liable for any loss or damages arising either directly or indirectly as a result of reliance on, use of or inability to use any information provided in this report. You should undertake your own research and to seek professional advice before making any decisions or relying on the information in this report.

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