Partner Network: Affintive Sdn Bhd

About Affintive Sdn Bhd

Affintive Sdn Bhd is a cloud and digital CFO services firm that empowers founders and business owners with effective finance management expertise. Their mission is clear — they believe that every founder or business owner should not be burdened by the mandatory tasks that are crucial in running a business.

As such, clients that leverage their valuable expertise will be able to better adapt technological innovations and stay relevant in this fast-changing world.

We spoke with Jay Shong, founder of Affintive, about the difference Employment Hero has made since they adopted the platform in Sept 2023.

Challenges…

Client struggling with manual, time-consuming payroll

“One of our clients previously conducted their monthly payroll procedures manually, requiring a full day’s worth of effort to calculate employee overtime (OT), various allowances, and payments to government statutory bodies in Malaysia. They had to assign a dedicated staff member solely for calculating OT rates, leading to errors and incorrect payments to staff and statutory bodies. These not only expose the risk of penalty, it also adversely impacts their business expansion plan, particularly to secure SME Loans from banks.” 

Client struggling with overtime discrepancies

“Our client confronted an issue where employees consistently clocked in earlier than their scheduled start times, leading to daily overtime discrepancies.” 

Solutions…

Adopting a cloud-based payroll software for time and cost savings

As mentioned in the introduction, Affintive is strongly committed to helping businesses adopt digital solutions that promise greater efficiency and productivity. As such, to help resolve their client’s struggles with manual payroll and resourcing, they strongly recommended Employment Hero as a payroll solution.

In particular, they emphasised Employment Hero’s comprehensive mobile application, Swag, which provides payslips viewing, leave and attendance management, expenses claim features and more.

As mentioned by Jay, “After witnessing the app’s capabilities first hand, our client was convinced of its potential and agreed to adopt. Within a span of two months, they successfully transitioned into the digital era for all their HR operations. The results were truly impressive – we reduced their payroll processing time by over 90%, from a full day to less than 10 minutes, resulting in a 90% reduction in payroll processing costs and elimination of payroll errors.” 

By automating these tasks, the designated staff member was freed from the cumbersome process of calculating OT, allowances, and government payments for statutory bodies. This allowed them to redirect their focus back to core business operations, enhancing overall operational efficiency. Jay also emphasises on the convenience of having the mobile app — “our client and their employees can now easily handle HR-related tasks anytime and anywhere, adding even more flexibility to their HR processes.”

The benefits aren’t just limited to the client side — Affintive also benefited greatly from the client’s willingness to adopt a digital solution. Now, they are able to support their client’s queries remotely and ensure that their payroll compliance matters will be dealt with on time without errors. It has led to great results in fact, Jay estimates that this has helped “save 90% of (their) time cross checking their excel spreadsheets against the actual payments in bank” and also enabled them to serve their clients more effectively.

“The digitalisation works very seamlessly especially when integrated with Xero and uploading statutory payments, which reduces time needed and the risk of human errors.”

Automated payroll rules in place to avoid discrepancies

Following a comprehensive investigation after learning about their client’s struggle with overtime discrepancies, they proposed an effective remedy — the introduction of a ‘round-up’ feature. This feature would automatically adjust clock-in times to 8.30 am, regardless of the actual clock-in time. This solution not only satisfied the client but also alleviated their concerns, as the Employment Hero system now safeguarded this process with automation.

Jay shared that the implementation of the ‘round-up’ feature yielded impressive results — “payroll errors were significantly reduced, with a remarkable 90% decrease in both overpayments and underpayments. Beyond these financial improvements, the Employment Hero solution also resulted in time savings, enhanced employee satisfaction, and ensured compliance with local labour laws.”

Continue growing your client base with Employment Hero

Want to provide your clients with the same benefits as Affintive did, and enhance their satisfaction rates? Join the Employment Hero Partner Network today and you’ll start reaping all the benefits you never knew you needed.