Kairuruku Awhina ā Whānau (Needs Assessment Coordinator)

Mental Health & Addictions • Tauranga, Bay of Plenty Region, New Zealand • Full-time
AI Job Summary
  • Professional registration as a mental health–endorsed Registered Nurse, Occupational Therapist, Social Worker, or other.
  • Bachelor’s or postgraduate qualification and a current Annual Practising Certificate (APC).
  • At least two years’ recent clinical experience in mental health and co-existing problems.

Role Type

On-site • Permanent • Full-time • Qualified

Description

Hono mai ki te waihanga i tētahi ao hauora ake mō tō tātou iwi

Join us in creating a healthier future for our people

Mō te whakahaere | About Us

Te Manu Toroa is a kaupapa Māori health provider delivering integrated, whānau‑centred services across the Western Bay of Plenty. Established in 1997, we support whānau to be healthy, confident and empowered through services including two GP Clinics,  Pēpi Ora / Well Child, Oral Health, Mental Health and Whānau‑Centred Services.

Guided by our indigenous Tūāpapa system of care, we work alongside whānau to deliver accessible, holistic and mana‑enhancing health services grounded in Te Tiriti o Waitangi.

Help whānau identify their strengths, access the right support and work towards recovery and resilience. Bring your mental health expertise and commitment to culturally safe practice to a role supporting whānau empowerment across the Bay of Plenty.

Mō tēnei tūranga | About the Role

Working within the Bay of Plenty Māori Regional Needs Assessment and Service Coordination (NASC) service, you will partner with tangata whaiora, their whānau and significant others to assess needs and plan and coordinate appropriate community-based support. The service works within processes and structures developed by lead provider Te Puna Hauora Ki Uta Ki Tai, which holds overall responsibility for the NASC contract’s operational obligations.

  • Undertake comprehensive, strengths-based needs assessments with tangata whaiora and whānau.
  • Develop, coordinate and monitor care plans, facilitating access to services according to individual needs and priorities.
  • Assess and manage clinical and environmental risk in line with NASC policies and professional scope of practice.
  • Maintain a regional perspective and communicate local referrals to the NASC Clinical Team Leader.
  • Maintain accurate clinical documentation and complete NASC reporting and PRIMHD data entry within deadlines.
  • Contribute to annual service KPIs and uphold clinical best practice standards.
  • Participate actively in clinical supervision to support safe, quality practice.

Ko wai koe | Who You Are

You bring sound clinical judgement, respect for confidentiality and a commitment to working alongside tangata whaiora and whānau. You actively promote kaupapa Māori practice, cultural safety, Te Tiriti o Waitangi and improved Māori health outcomes.

  • Professional registration as a Registered Nurse endorsed to work in mental health, Occupational Therapist working in mental health, Social Worker or another relevant mental health professional.
  • A relevant tertiary qualification at bachelor’s or postgraduate level and a current Annual Practising Certificate (APC).
  • At least two years’ recent clinical experience in mental health and co-existing problems.
  • Sound knowledge of mental health risk assessment and the ability to handle sensitive information with discretion.
  • Knowledge of tikanga Māori, Māori resources and programmes, and local whānau, hapū and iwi relationships.
  • A commitment to te reo Māori.

Tō mātou ūmanga | Our Commitment

We are committed to creating an environment where kaimahi feel supported, connected, and able to do their best work. This includes strong professional support from a multidisciplinary team, opportunities for growth, ongoing training, and a culture that values collective wellbeing alongside individual development.

Our approach is grounded in Te Tiriti o Waitangi and a deep commitment to improving outcomes for Māori, while ensuring all communities experience care that is respectful, inclusive and mana-enhancing.

He aha ai koe e hono mai ai | Why Join Us

This is an opportunity to be part of mahi that truly matters. You’ll join a supportive organisation that values people as much as outcomes and believes meaningful change happens through connection, compassion and shared purpose.

Apply Now

If this role speaks to you and the way you want to practise, apply online or visit www.temanutoroa.org.nz for more information. Applications will be reviewed as they are received.

Company Overview

Kaupapa Māori healthcare, made easy Te Manu Toroa was established in 1997, to provide more accessible and affordable healthcare services to Māori in the Western Bay of Plenty. Central to our kaupapa is the importance of relationships and community. That’s why we partner strategically with GP surgeries and pharmacies throughout our district to provide convenient, wraparound healthcare that places whānau at the centre. Originally known as Western Iwi Health, Te Manu Toroa is the largest provider within the Ngā Mataapuna Oranga network – a Māori Primary Health Organisation located in Tauranga