E-Commerce Officer/Executive

Kuala Lumpur, Malaysia • Full-time
AI Job Summary
  • 1 year of relevant experience preferred; fresh grads with internship experience welcome.
  • Familiar with online platforms such as Shopee, Lazada, Shopify, Magento, or similar.
  • Proficient in Microsoft Excel / Google Sheets.

Role Type

On-site • Permanent • Full-time • Entry Level

Pay Rate

2,900 MYR – 3,500 MYR (Month)

Description

We are looking for a proactive and detail-oriented E-Commerce Officer to support the day-to-day operations of our online store. This role involves assisting with product uploads, order coordination, campaign execution, and performance tracking to ensure a seamless and effective e-commerce experience for our customers.

Key Responsibilities:

Assist in managing product listings, content updates, and pricing across marketplaces and brand.com

Support execution of online promotions, campaigns, and daily deals

Coordinate with warehouse/logistics on order fulfilment and returns

Monitor inventory availability and flag low-stock or out-of-stock issues

Track e-commerce performance metrics (e.g. sales, traffic, conversion) and prepare basic reports

Support customer service team by addressing basic e-commerce queries

Collaborate with marketing team on digital assets and product uploads

Conduct competitor research and stay updated on online retail trends

Job Requirements:

Diploma or Degree in Business, Marketing, E-Commerce, or related field

1 year of relevant experience preferred; fresh grads with internship experience welcome

Familiarity with online platforms (e.g. Shopee, Lazada, Shopify, Magento)

Proficient in Microsoft Excel / Google Sheets

Detail-oriented, good at multitasking, and able to work under deadlines

Team player with good communication skills

Company Overview

MUJI was founded in 1980. Its origin was a thorough rationalization of the manufacturing process with an eye to creating simple, low-cost, good quality products. Specifically, we reexamined products through three lenses: material selection, inspection process and simplification of packaging. For instance, if you omit the bleaching process for pulp, the resulting paper is light beige in color. MUJI used this paper for its packaging and labels. The ensuing products are remarkably pure and fresh. In notable contrast to the prevailing over-embellished products in the marketplace, MUJI’s products both won great appreciation and sent shock waves not only through Japan but across the entire world. Mujirushi Ryohin, MUJI in Japanese, translates as “no-brand quality goods.” MUJI’s goal is to give customers a rational satisfaction, expressed not with, “This is what I really want” but with “This will do.” “This is what I really want” expresses both faint egoism and discord while “This will do” expresses conciliatory reasoning. We have been credited with being “resource-saving”, “low-priced”, “simple”, “anonymous” and “nature-oriented”. There are more than 1,000 MUJI stores around the world carrying more than 7,000 items ranging from clothing and household goods to food and even houses. But the foundation of our ideology hasn’t changed since the day we were conceived; like the compass that points due North, we continue to orient ourselves to the basis and universality of daily life.