Employment Hero Malaysia
Employment Hero Malaysia
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Customer Care Internship

at CADVision Systems Sdn Bhd
BSS • Kuala Lumpur, Malaysia • Full-time
AI Job Summary
  • Experience handling inquiries via phone, email, and/or chat.
  • Experience resolving customer issues and ensuring customer satisfaction.
  • Experience maintaining accurate records of customer interactions and feedback.

Role Type

On-site • Temporary • Full-time • Internship

Pay Rate

800 MYR – 801 MYR (Month)

Description

  • Assist in responding to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Support in resolving customer issues by identifying the problem, finding solutions, and following up to ensure customer satisfaction.
  • Help maintain accurate records of customer interactions and feedback.
  • Collaborate with the team to improve customer care processes and identify areas for service enhancement.
  • Assist in managing customer care databases and updating customer information as needed.
  • Participate in team meetings and contribute ideas for improving the customer care experience.
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