✨ Medical Receptionist / Administration – Join a Boutique Plastic Surgery Team ✨

Location: Auchenflower, Brisbane | Full-time or 4-day part-time considered

We’re growing – and we’re looking for a detail-driven, warm, and highly organised Medical Administrator to grow with us.

We work side-by-side with our specialist plastic surgeons to deliver care with empathy, integrity, and clinical excellence. Guided by Meliora—the pursuit of ever better care—we strive to create exceptional, patient-centred experiences delivered with compassion, precision, and professionalism.

What You’ll Be Doing

Greeting patients and visitors in a friendly and professional manner
Scheduling and coordinating patient appointments, including follow-ups and scheduling surgery
Managing and maintaining patient records and files, ensuring documents are prepared and complete ahead of appointments or surgery
Accurate data entry with a high awareness of privacy and confidentiality
Assisting the team with preparation of estimates and correspondence
Processing consultation, medicare claims and minor procedure billing
Liaising with medical professionals and healthcare providers as needed
Supporting general administrative duties such as ordering supplies, preparing theatre and pre-operative packs, and assisting with clinical correspondence
Maintaining a welcoming and tidy clinic appearance
Supporting the day-to-day operations of the clinic by undertaking additional duties as directed by the Practice Manager

Who You Are

2–3+ years of experience in a specialist surgical or private healthcare setting
Warm, clear communicator with strong written and verbal skills
Exceptionally organised and detail-oriented
Tech-savvy—comfortable using electronic medical records (Xestro ideally) and the Google Workspace platform
Professional, calm, and adaptable under pressure
Proactive, collaborative and solution-focused team player
You maintain a polished, professional appearance
Committed to creating an exceptional patient experience
Aligned with our MELIORA values—striving for ever better care

What We Offer

A kind, respectful, and professional team culture

Work that is purposeful and patient-centred

A part-time (4 days) or full-time role (with the option of accrued day off) – flexible to fit the right person

Ongoing development and regular team training

AR Plastic Surgery

Company Overview