At a glance
Explore this case study if:
- You're a small business looking for an all-in-one HR solution
- You want to streamline payroll, recruitment, and performance management
- You need a reliable, easy-to-use platform with excellent customer support
A consultancy firm in need of a smarter HR System
Human Inc. is an innovation consultancy operating across Southeast Asia, specialising in strategy and learning. With a team of around 25 people, they work with Fortune 500 companies to drive leadership development and customer-centricity. However, managing HR for a small but dynamic team came with its own challenges.
Azzira Azli, who leads Human Inc.’s HR function, knew the company needed a more efficient way to handle HR processes. Before implementing Employment Hero, Human Inc. relied on a local HR tool that, while functional, left gaps in data accuracy and lacked the robust features the business needed.
“Before I came in, my manager had already started shopping around for a better system. I came in to do the setup, and from the start, I really enjoyed the support I got. The team was very hands-on and available to answer all my silly questions.”
A comprehensive HR solution that just works
From day one, Employment Hero provided Human Inc. with a seamless and reliable platform that covered everything from recruitment and payroll to performance management.
“For a small business, Employment Hero ticks all the boxes. We used to have things scattered across Google Drive and spreadsheets, but now we have a single source of truth.”
One of the standout features for Azzira was the AI-powered recruitment tools. “I love the automation. You can just drop a resume in, and it reads everything for you. It saves so much time. If I had to manually input all CVs, it would take me 15 minutes per candidate. Now, it’s just one minute. That adds up when you’re dealing with hundreds of applicants.”
The hiring process also became more efficient, with Employment Hero integrating seamlessly with LinkedIn and eliminating the need for manual data migration.
“We used to have to move everything manually between systems. Now, candidates just flow into our ATS, making it so much easier to manage our talent pipeline.”
Payroll and compliance made simple
Employment Hero also revolutionised payroll management for Human Inc., removing unnecessary manual tasks and ensuring compliance with local regulations.
“At one point, we were downloading individual expense reports and migrating them to payroll manually—it was tedious. But with Employment Hero’s automated integration, that process was completely streamlined. It saves a huge chunk of time.”
Additionally, statutory updates—such as changes to social security and employment insurance—are automatically reflected in the system. “We don’t have to worry about compliance because Employment Hero keeps up with all the changes. It’s something we can trust.”
Supporting growth and strategic HR
By eliminating time-consuming admin work, Employment Hero has allowed Azzira and her team to focus on higher-value initiatives. “Since using Employment Hero, I don’t have to stress about the backend. That means I can focus on designing better HR strategies and exploring new initiatives, like our employee reward system.”
Performance management has also benefited from the platform. “We run quarterly performance development plans, and Employment Hero makes it easy to track feedback and align everything with our core values.”
A seamless employee experience
For new hires, the onboarding process is smoother than ever.
“One of the most consistent pieces of feedback we get from new joiners is that everything is so easy. From signing contracts to going through the onboarding wizard, the experience is seamless.”
Azzira believes this contributes to Human Inc.’s strong employer brand. “Our HR team acts as an enabler, making sure people don’t get bogged down in admin. That way, they can focus on delivering value to our clients.”
More than just a tool
One of the things that sets Employment Hero apart for Azzira is the level of support and collaboration.
“Even when we needed a payroll update for a bank transition, the Employment Hero product team worked closely with us to test and implement changes. I’ve worked with other platforms before, and the disconnect between customers and the product team was always frustrating. With Employment Hero, that’s never been the case.”
A swiss army knife for HR
When asked to summarise her experience, Azzira doesn’t hesitate: “Employment Hero is like a Swiss Army knife for HR. For a small business, there’s so much you can do with this platform—it’s just about how much you want to take advantage of it.”
For other businesses considering the switch, her advice is simple: “Take stock of your key needs, map them to the system, and be open to the possibilities. And if something doesn’t work exactly how you need it, talk to the team—they’re always there to help.”
For Human Inc., Employment Hero isn’t just a tool—it’s a game-changer that enables them to focus on what truly matters: growing their business and supporting their people.
Book a demo today
Ready to see how Employment Hero can transform your HR processes? Book a demo today and discover how we can help your business thrive.
