Partner Network: Gateway of Asia

About Gateway of Asia

Gateway of Asia is a corporate service provider dedicated to helping companies establish their foothold in Singapore and Asia. They offer a comprehensive suite of solutions tailored to fit your company’s needs, from accounting to tax, regulatory compliance, Singapore incorporation and corporate secretarial services.

We spoke with Elaine Lai, founder of Gateway of Asia, about the difference Employment Hero has made since they adopted the platform in Aug 2023.

Challenges…

Manual, time-consuming payroll

“Prior to using Employment Hero, my team had to spend almost a week calculating payroll for our clients. This includes working overtime, 2 – 3 hours each day on the last week of the month.”

Chasing clients for payroll information

“The most challenging issue we faced was collecting payroll information from our clients, such as leave balances, salary, deductions, and allowances. Usually, the information will be provided to us by the last week of the month and some even on the last day of the month, which puts our team on edge. We have to keep chasing after our clients and be on standby during the month end. It was not productive and drained our resources when we could have focused on more important matters.”

Solutions…

Increased accessibility to payroll information

With Employment Hero, the team at Gateway of Asia can process payroll much quicker and more efficiently. They no longer need to work overtime during month-end, as they can instantly access all the necessary information through the platform as soon as it’s updated by their clients.

As Elaine mentions, “customers can access the same platform and provide the information we need without waiting till month end. This helps us save more than 80% of our time, from chasing after payroll information and getting approvals. Employment Hero is the true hero that saves us from the ‘time-eating villains’.”

Improved visibility and client satisfaction

Previously, the continuous back and forth communication with clients was a tedious process, having to constantly chase them for payroll information and process them by month end. But now, Elaine and her team are enjoying the benefits of having a cloud-based payroll software that’s accessible anywhere, anytime, for both parties.

“After using Employment Hero, this is no longer an issue for us. Our customers are happy with having access to the same platform and get full visibility of their payroll. Customer satisfaction is a priority for us and I’m glad I’ve made the right choice.” 

Continue growing your client base with Employment Hero

Want more streamlined processes, so you can use valuable time saved on growing your client base — just like Gateway of Asia did? Join the Employment Hero Partner Network today and you’ll start reaping all the benefits you never knew you needed.

In addition, take a look at our return on investment (ROI) report to check out how much time and money you can save with Employment Hero.