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Support Workers! Permanent & Casual – Youth

Christchurch • Christchurch, Canterbury Region, New Zealand • Full-time
AI Job Summary
  • Experience building trusting, therapeutic, mana-enhancing relationships with rangatahi.
  • Demonstrated understanding of developmental trauma and attachment-informed practice.
  • Good understanding of Health and Safety and Infection Prevention and Control principles.

Role Type

On-site • Permanent • Full-time • Entry Level

Pay Rate

$23.85 NZD – $30.28 NZD (Hour)

Description

SUPPORT WORKER – YOUTH RES- Permanent Full-Time (1.0 FTE) & Casuals

Our Youth Residential Service provides a safe, stable and trauma-informed environment for rangatahi experiencing mental distress. We are looking for experienced Support Workers who can build trusting relationships, bring calm and consistency to daily routines, and walk alongside rangatahi as they strengthen their recovery, wellbeing and connection with whānau, school and community.

This is a permanent, full-time role (1.0 FTE) with responsibilities ranging from one-to-one key worker support through to helping maintain a safe, welcoming and well-run residential home. Also casual roles available.

About the role | Mō te Tūnga

In this role you will:

  • Build trusting, therapeutic and mana-enhancing relationships with rangatahi
  • Create structure, predictability and purpose through daily routines and meaningful activities
  • Support rangatahi to learn and practise skills for independent living
  • Facilitate goal setting with rangatahi using the Recovery Outcome Star
  • Work collaboratively with colleagues to provide a warm, kind and caring atmosphere
  • Use evidence-based interventions to help rangatahi build a kete of coping skills and manage big feelings and mental distress
  • Prioritise whānau, school and community relationships alongside each rangatahi
  • Work alongside other mental health professionals, including Specialist Mental Health Services treating teams

About you | Mōu

You will bring warmth, maturity and sound judgement, with the ability to build positive working relationships with colleagues, rangatahi and whānau. You will also have:

  • A caring and compassionate nature with strong communication skills
  • A good understanding of developmental trauma and attachment-informed practice
  • The ability to build trusting and healthy relationships with rangatahi
  • The ability to maintain composure and healthy boundaries in high-stress situations
  • Confidence role-modelling coping skills and strategies that support good mental health
  • A hopeful, strengths-focused and mana-enhancing approach
  • The ability to motivate and engage rangatahi in meaningful activities
  • A Level 4 Health and Wellbeing Certificate, or equivalent, or willingness to work towards this
  • A willingness to commit to and support Stepping Stone Trust’s bicultural journey as we live out our partnership under Te Tiriti o Waitangi principles
  • An understanding of Health and Safety and Infection Prevention and Control principles
  • A full clean driver licence

We offer | Tā mātou mahi

  • A supportive, values-led workplace where your contribution matters and where you can make a meaningful difference in the lives of rangatahi and their whānau.
  • A supportive, values-driven workplace
  • Ongoing professional supervision and training
  • Paid sick leave, available from commencement (provided eligibility criteria are met)
  • Paid birthday leave (after six months permanent employment).
  • Internal training and development opportunities.

About us | Mō mātou

  • We are a faith-based organisation delivering mental health recovery services. Our mission is to journey with people to find a place of standing, hope, recovery and wellness. We champion our values of Faith, Grace, Hope, Love and Integrity by bringing the best of ourselves to every situation and putting the wellbeing of the people we care for first.

Applications are reviewed as we receive them, and interviews may take place prior to the closing date. We reserve the right to hire employees and close a job before the advertised closing date.

Stepping Stone Trust is an Equal Opportunities Employer and we strive to attract and maintain a diverse workforce. We are committed to providing a working environment that embraces and values diversity and supports a positive culture for people to work in. All applicants must be eligible to work in New Zealand.

** Our organisation has a strong commitment to safeguarding vulnerable people, and any employee will be vetted to a level appropriate to the role for which they have applied.

Company Overview

At Stepping Stone Trust, we provide community-based and residential mental health and wellbeing services across Canterbury and Otago, supporting over 700 people each week. Our services support adults, youth, and whānau affected by mental illness and addiction, with a strong focus on recovery, connection, and helping people live meaningful lives in their communities. With more than 275 staff across a wide range of roles, we are proud to foster a supportive, inclusive, and values-driven workplace. We believe our people are at the heart of what we do and are committed to creating an environment where staff feel valued, empowered, and supported to grow. Our vision is to create communities where people thrive, and our work is guided by values of compassion, respect, integrity, collaboration, and hope.

Position Description