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Support Workers – Full time, Part time, Casual!

Christchurch, Canterbury Region, New Zealand • Full-time
AI Job Summary
  • Experience supporting tāngata with mental distress in a residential setting focused on recovery goals.
  • Experience supporting Risk and Safety Plans and accurately monitoring wellbeing, reporting incidents/accidents.
  • Experience managing and administering medication as required (certified staff only).

Role Type

On-site • Permanent • Full-time • Experienced

Pay Rate

$23.85 NZD – $30.28 NZD (Hour)

Description

Make a real difference in people’s lives. Choose the hours that suit you. Join a supportive team that values who you are.

Te Ara Pakeke (Adult Residential Services) supports people who experience mental distress and need assistance in their recovery journey. We provide a homely and supportive living environment with professional care and monitoring of the general health and wellbeing of our tāngata, by ensuring their core personal and mental health needs are met. Our focus is on holistic wellbeing and promoting the citizenship of our tāngata.

We’re expanding our teams and looking for compassionate, team-oriented Support Workers who are available for morning, afternoon, night, and weekend shifts across multiple locations. Whether you want full-time, part-time, or casual work, we’re looking for the right team fit!

Mō Te Tūnga | About The role

As a Support Worker at Te Ara Pakeke, you’ll walk alongside tāngata (the people we support), helping them to regain independence and reach their personal goals in a safe, nurturing space. Your day-to-day could

  • In this role you will be:
  • Supporting goal setting using the Recovery Outcome Star alongside Tangata
  • Encouraging independence in daily routines and activities with tāngata recovery goals to achieve their goals.
  • Supporting Risk and Safety Plans
  • Managing and administering medication as required (certified staff only).
  • Assisting with personal cares and meal preparation and housework
  • Participating in the planning and review process.
  • Monitoring levels of wellbeing and ensuring that any concerns/incidents or accidents are reported and documented accurately.
  • Ensuring an integrated approach by working closely with colleagues, community providers, clinical teams and other external teams to encourage community participation.
  • Celebrating every step of progress – big and small

Mōu | About you

We’re looking for people who bring heart, integrity and a team spirit – and who are passionate about helping others live full, meaningful lives.

In this role we want you to have:

  • A compassionate and caring nature, and a strong work ethic.
  • Excellent communication skills with the ability to professionally connect with both tāngata and other involved parties.
  • A National Certificate in Health & Wellbeing (Level 4) or equivalent or working towards it.
  • A willingness to commit to and support the bicultural journey that Stepping Stone Trust is on as we live out our partnership under Te Tiriti o Waitangi principles.
  • A focus on the recovery of our service users by ensuring that their needs are met.
  • The skills to engage and motivate people in a wide range of situations to achieve quality outcomes.
  • Knowledge of Recovery Star and goal setting methodology is desirable.
  • A certain degree of computer literacy.
  • A full, clean driver’s licence.
  • The ability to assist with meal preparation, housework and personal cares.

We offer | Tā mātou mahi

  • A supportive, values-driven workplace
  • Ongoing professional supervision and training
  • Paid sick leave, available from commencement (provided eligibility criteria are met)
  • Paid birthday leave (after six months permanent employment).
  • Internal training and development opportunities.

About us | Mō mātou

We are a faith-based organisation, delivering mental health recovery services, and our mission is to journey with people to find a place of standing, hope, recovery, and wellness. We champion our values of Faith, Grace, Hope, Love, and Integrity in our work by bringing the best of ourselves to every situation and put the wellbeing of all the people we care for, first.

Stepping Stone Trust is an Equal Opportunities Employer, and we strive to attract and maintain a diverse workforce. We are committed to providing a working environment that embraces and values diversity and ensures a positive culture for people to work in. All applicants must be eligible to work in New Zealand.

** Our organisation has a strong commitment to safeguarding vulnerable people; and any employees will be vetted to a level appropriate to the role for which they have applied.

Company Overview

At Stepping Stone Trust, we provide community-based and residential mental health and wellbeing services across Canterbury and Otago, supporting over 700 people each week. Our services support adults, youth, and whānau affected by mental illness and addiction, with a strong focus on recovery, connection, and helping people live meaningful lives in their communities. With more than 275 staff across a wide range of roles, we are proud to foster a supportive, inclusive, and values-driven workplace. We believe our people are at the heart of what we do and are committed to creating an environment where staff feel valued, empowered, and supported to grow. Our vision is to create communities where people thrive, and our work is guided by values of compassion, respect, integrity, collaboration, and hope.

Position Description