Health Care Assistant – Aged Care | Steele Park Home

Sound Care Group is looking for compassionate, reliable Health Care Assistants to deliver safe, resident-centred care in our aged care home Steele Park Home – 138 Firth Street, Hamilton East, Hamilton 3216. If you enjoy hands-on care, teamwork, and making a genuine difference every day, we’d love to hear from you.

Role details

• Role type: Permanent, full-time
• Hours: Minimum 30 hours per week (typically 30-40), on a rotating roster including weekends (AM/PM/nocte/night shifts)
• Pay: $23.95 – $28.50 per hour (aligned with Pay Equity / qualification equivalencies for Care and Support Workers)

About the Role:

As a Health Care Assistant, you will provide daily support and care to residents under the supervision of a Registered Nurse, following duty schedules, care plans and safe practice guidelines.

Key responsibilities

• Deliver safe, efficient resident care by prioritising and attending to daily needs (e.g., showering, dressing, grooming, mobility support, eating/feeding, assisting with medications where instructed, and toileting) in line with duty schedules and the Nursing Procedure Manual, including requesting assistance in difficult situations
• Provide input and participate in the planning and delivery of resident care, taking into account individual needs and preferences
• Comply with workplace policies and procedures (e.g., punctuality, time records, sick call procedure, professional appearance and conduct, smoking policy and house rules)
• Support and uphold the organisation’s policies, mission and philosophies at all times
• Carry out laundry, cleaning and kitchen support tasks as required, while maintaining good infection control principles
• Maintain privacy and confidentiality of residents and facility business
• Work effectively as part of a team, keeping records and reports current and informative, and remaining flexible and adaptable during busy periods
• Communicate effectively with residents and staff, including appropriate upward reporting and maintaining positive working relationships with management
• Follow sound hygiene principles, particularly in relation to hand hygiene
• Participate in performance appraisals and complete legislated training/ongoing education as required
• Champion and exemplify the organisation’s CARE values: Competence, Authenticity, Respect and Empathy

Resident transport and escorting (as required)

From time to time, safely transport and/or escort residents to external appointments/events, ensuring timely arrival and return. Maintain a calm, reassuring presence, safeguard relevant documentation, follow transport protocols (including vehicle safety checks and infection control), and report any significant observations to the nursing/clinical team.

Healthcare Assistants undertaking driving duties must hold a current full driver’s licence and follow all facility transport protocols.

What we’re looking for

Essential

• A relevant NZQF Level 2, Level 3 or Level 4 qualification, or
• At least 1 year of relevant experience (experience may substitute for the formal qualification)

Desirable

• A caring, considerate attitude and a commitment to supporting older people
• Reliable communication and a team-first approach
• Ability to follow instructions and adapt to change
• Good organisation and calmness under pressure
• Awareness of residents’ rights, advocacy and privacy

About the Group:

Sound Care Group owns and operates six aged care homes across New Zealand, committed to delivering holistic nursing care to our residents and clients. Our team is driven by a deep passion for caring, guided by the following values:

🔹 Competence – Delivering skilled, high-quality care.

🔹 Authenticity – Being genuine and trustworthy in all we do.

🔹 Respect – Honouring dignity and individuality.

🔹 Empathy – Providing compassionate and personalized support.

The Group is in an exciting phase of growth and is seeking top-notch professionals to join our competent and caring team. If you share our values and want to be part of a high-performing, compassionate environment, we’d love to hear from you!

Apply now by submitting your CV and a short cover letter showcasing your background, skills, experience and what qualifications you have. Also include your preferred location(s) and availability.