Sales Support Coordinator (Fixed Term 3 Months)

About the company

At Resero, we create spaces that help people do their best work and learning. Born in Australasia and exporting to the world, we’re a privately owned group of trusted furniture brands, including Sebel and Furnware. We design and make world-class furniture that lasts. From iconic school chairs to innovative learning environments, our products are built with insight, empathy and real-world testing. We’re proud of our heritage, but we’re even more focused on the future, with smarter design, more sustainable materials, and better experiences for the people who use our products every day.

About the role

Peak season is our busiest time of year for quotes, orders and customer requests, and we need an extra set of hands to keep everything moving accurately and on time.

We’re looking for a Sales Support Coordinator to join our Furnware team in Hastings from September through to December. You’ll work closely with our Account Managers and Hub Team, using CRM Dynamics 365 to process quotes and orders and keep information accurate across the team.

What you’ll be doing

• Turn around accurate quotes and revisions for education orders in ERP Epicor with SLA times to assist with securing the order
• Process orders and revisions accurately and on time in ERP Epicor, no matter how busy the queue gets
• Manage multiple requests and changing priorities, including urgent requests that need a quick turnaround
• Ask questions early if a request doesn’t look right, rather than guessing
• Play your part in a safe, well-run workplace

Commitment

• 3 month contract September through to December
• Working from Hastings office 8.30am – 5pm, Monday to Friday

About you

You’re organised, quick on the details, and comfortable working to tight deadlines. You’ll bring:

• Strong attention to detail and comfort working to SLAs
• A confident, friendly phone manner when speaking to Account Managers
• Experience with ERP / CRM systems (Epicor / Dynamics 365 experience an advantage)
• The ability to pick things up quickly and work independently once trained, given the short-term nature of the role

 Why Resero

• Be part of the team during our busiest and most exciting time of year
• Modern offices in Hastings
• Health and wellbeing initiatives including EAP, flu vaccination, free fruit and more