Admin Lead

Patient Services • Hamilton, Waikato 3214, New Zealand • Full-time
AI Job Summary
  • Experience in a Patient Services Pre-Analytical Support team role.
  • Experience leading and coordinating daily administration workflows in a patient services or laboratory setting.
  • Experience supporting and guiding a team, including phlebotomy assistants and receptionists.

Role Type

On-site • Contract • Full-time • Associate

Description

Ready to Step Up?

Internal Opportunity: Patient Services Administration Lead

We’re looking for an existing member of the Patient Services Pre-Analytical Support team who is ready to take the next step and provide hands-on operational leadership across our Patient Services Administration function for a 9-month fixed-term secondment.

As Admin Lead, you’ll be at the heart of the day-to-day operation, ensuring workloads are coordinated, our people are supported, issues are resolved and our administration service runs effectively. This role will

In this role, you’ll:

  • Lead and coordinate daily administration workflows
  • Support and guide the pre-analytical support team (made up of phlebotomy assistants & receptionists)
  • Support the Workforce Planning & Deployment Lead review processes, procedures and ways of working within the team, to help identify practical opportunities to improve efficiency and service
  • Help manage workload, priorities and coverage
  • Be a key point of contact for operational issues
  • Help maintain high standards of quality and consistency

We’re looking for someone who brings initiative, sound judgement, strong communication and a collaborative approach.

You’ll be comfortable taking ownership, solving problems and supporting others through change.

This is a fantastic development opportunity to build your leadership experience and make a tangible difference within Patient Services.

Interested? Put your hand up and take the next step by applying with your cover letter and CV by COB Wednesday 21 October.