The Instillery is an award-winning, 100% Kiwi-owned company headquartered in Aotearoa. We provide multi-disciplined professional services and business consulting across infrastructure, applications, cloud, security, and modern work solutions to some of New Zealand’s top organisations.

We are currently seeking three new team members on our Service Desk due to internal promotions – 2x Support Analysts and 1x Support Engineer. The Service Desk team is fundamental to The Instillery, representing our top-tier customer service, which is our lifeblood and a core part of what we excel at.

The role will involve:

We’re looking for someone that is positive and responsive, has a customer centric approach and is a jack-of-all-trades, ready to help. You’ll have good attention to detail, be able to demonstrate completion of administration associated with technical work and ideally have a minimum of 1 year work experience in a helpdesk/service desk environment.

All candidates should be eligible to work in NZ currently.

The People & Capability Team review all of these for suitability but realistically can only get back to those shortlisted initially, so please respect this process and allow us to reach out if your application is progressed to the next stage.