- At least 6 months experience in cleaning or housekeeping, preferably in hospitality.
- Clean and prepare guest rooms to high standards, including bathrooms and balconies.
- Perform specialized cleaning such as steam cleaning and other deep-cleaning tasks.
Role Type
Description
About Kamana Lakehouse
Elevated high above Lake Wakatipu with uninterrupted views across The Remarkables, Kamana Lakehouse is one of Queenstown’s most distinctive lifestyle properties.
Defined by design, atmosphere, and elevated guest experiences, Kamana blends refined comfort with a relaxed alpine feel — creating a destination that’s both aspirational and deeply connected to its environment.
The Opportunity
As a Housekeeping Attendant, you’ll play a key part in creating an exceptional guest experience by ensuring our rooms and public spaces are spotless, comfortable, and welcoming. This hands-on role involves cleaning and servicing guest rooms to the highest standards, restocking amenities, and maintaining a tidy and safe environment throughout the hotel. You’ll work both independently and as part of a supportive team, taking pride in the details that make a big difference for our guests.
What You’ll Be Doing
- Room Perfection: Take ownership of cleaning and preparing guest rooms to Kamana’s high standards. Your attention to detail will make sure every space—from bathrooms to balconies—is spotless and welcoming.
- Amenities & Guest Comfort: Ensure rooms are fully stocked with necessary amenities and always ready for our guests’ arrival.
- Guest-Focused Service: Provide personalized, friendly service to our guests, addressing their requests and resolving any issues with confidence and care.
- Secure & Respectful Environment: Safeguard the privacy and security of guest rooms, ensuring their peace of mind during their stay.
- Deep Cleaning & Rotation Tasks: Perform specialized cleaning such as steam cleaning and other deep cleaning duties, maintaining a fresh and comfortable environment.
- Public & Staff Spaces: Keep public areas, including bathrooms, corridors, and lounges, looking spotless and inviting.
- Health & Safety Champion: Maintain high health and safety standards, identifying and reporting hazards to ensure a safe environment for both guests and staff.
What You’ll Bring
We’re after someone who leads by example, bringing positivity and passion to every shift. To succeed in this role, you’ll need:
- A genuine passion for delivering remarkable guest experiences.
- At least 6 months experience in cleaning or housekeeping, preferably in hospitality.
- A calm, organized, and detail-oriented approach.
- A positive, can-do attitude and the ability to work independently.
- Fluent English; other languages are a bonus.
- Physical stamina and mobility to handle the demands of the role.
- Flexibility to work across a rotating roster including weekends and public holidays.
Why This Role
- A fantastic opportunity to join Queenstown’s fastest-growing hotel brand, with significant potential for career advancement as we continue to expand further.
- A supportive team of like-minded professionals dedicated to personal growth, teamwork, and success.
- Dining discounts for you, your family and friends!
- Our talented chefs are tasked with curating the best staff meal on a daily basis.
- Discounted gym membership.
We are a top-rated independent hotel and restaurant with a great team culture. Showing true care for our team’s well-being. We are confident you will enjoy being part of our fantastic and supportive team at Kamana Lakehouse!
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