Kia ora! Welcome to ICBC New Zealand – A Global Bank with Local Impact

About Industrial and Commercial Bank of China (ICBC)

Founded in 1984, Industrial and Commercial Bank of China (ICBC) is the world’s largest bank by total assets, and one of the most influential and trusted financial institutions globally. ICBC has built a robust global presence, operating across 49 countries and regions. ICBC is dedicated to building a world-class modern financial institution with a global perspective and deep local insight. ICBC is committed to creating value through excellence in service, advancing innovation, and integrating social responsibility into every step of growth. ICBC plays a vital role in supporting the real economy, driving inclusive finance, empowering green development, and contributing to public welfare initiatives worldwide.

About ICBC New Zealand

Established in 2013, ICBC New Zealand is the first Chinese bank licensed to operate in New Zealand. Through ICBC’s extensive global network, we offer customized services such as account management, remittances, international settlements, corporate finance, trade finance, and mortgage loans, enabling businesses and individuals to prosper both domestically and on the global stage. Our vision is to act as a bridge between New Zealand and China, supporting bilateral trade, investment, and financial cooperation.

Why Build Your Career with ICBC New Zealand?

Joining ICBC New Zealand unlocks access to a diverse portfolio of business sectors and industry-leading clients. We offer a dynamic, professional environment for accelerated growth and opportunities for expertise enhancement. You will grow with ICBC New Zealand that invests in your future while celebrating who you are.

Professional Growth

Access our exclusive ICBC E-learning platform with a wide range of online courses, overseas training opportunities, comprehensive external and internal training courses, professional development funds, and role-related qualification support. Gain exposure to global banking practices while contributing to New Zealand’s economy and local communities.

Inclusive, Supportive Family Culture

Celebrate diversity through events and activities. Enjoy ICBC NZ Social Committee activities , team sports and recognition programmes that value every voice. As a Living Wage accredited employer, we are committed to fair and equitable pay practices. We believe our people are our greatest asset. We value every team member’s contribution, provide a supportive and inclusive work environment, and encourage personal and professional growth. Comprehensive Well-being, Medical Insurance, family-inclusive discount, and an Employee Assistance Programme (EAP) for wellness support.

Our Promise “Your ambition meets our global platform – let’s shape finance’s future together.”

We’re building a team as diverse as Aotearoa itself. Whether you’re experienced or starting out, your unique perspective matters here.

Ready to make your mark?

Apply today! We welcome all backgrounds and abilities. Your potential is our priority.

Join ICBC New Zealand – Grow globally, impact locally.

Relationship Manager

Department: Corporate and Institutional Banking Department

Reports to: Director, Corporate and Institutional Banking

Location: Auckland CBD

Key Responsibilities, including but not limited to:

1. Develop effective business strategies to enhance the bank’s position in the market;

2. Deliver value-added solutions to serve customers and placing their needs first;

3. Keep up-to-date knowledge that influence local and international business;

4. To pro-actively establish, develop and grow a portfolio of corporate clients while

balance the interests between the customers and the bank;

5. Carry out appropriate financial modelling, credit analysis, prepare credit application and

work together with Credit team within the bounds of prudent banking;

6. Work with other stakeholders e.g. Treasury, Trade Finance to offer appropriate

products to meet with the customers’ comprehensive needs;

7. Communicate and adhere to the bank’ s policies and procedures at all times;

8. Identify potential defaulting accounts, recommend solutions to the Head of Department

to minimise risk and implement remediation plans as required;

9. Maintain customers and transaction information timely and accurately;

10. Participate in internal and external events and functions to grow network and promote

the bank;

11. Be responsible for identifying, managing and mitigating operational risks and

compliance risks in the day-to-day activities. Clearly understand the position within

ICBC’ s Three Lines of Defence model, and ensure all actions consider both financial

and non-financial risks that can arise;

12. Abide by the Bank’ s policies and procedures at all times;

13. Perform other tasks assigned by the department or the Bank.

Qualifications and Requirements:

• University graduate or above;
• 5+ years’ Commercial or 3+ years’ Corporate banking relationship manager experience at local banks;
• Excellent track record of delivering business targets, meeting customer needs and improving customer satisfaction;
• Strategic and analytical thinking, excellent communication, problem solving, interpersonal and presentation skills;
• Strong knowledge and understanding to China and local markets are preferred;
• Fluency in both Mandarin and English are preferred;
• Proficiency in both written and verbal English.
• Has eligibility to work in New Zealand.

Kindly note only the selected candidates will be contacted due to the large number of applications.