Are you someone who thrives on variety, takes pride in getting the details right, and enjoys being the person others can rely on? HireWays is looking for a Hire Administration Officer to join our Business Services team in Palmerston North.

This is a hands-on, varied role that blends front-line customer service at our hire desk with administration tasks. If you’re organised, proactive, and can juggle different priorities we’d love to hear from you.

About the Role

You will be a key part of keeping our Business Services team running smoothly, supporting our team with accurate invoicing and contract management, managing fleet and vehicle compliance to ensure nothing lapses, and providing genuine, professional service that our customers expect.

Hours: Monday to Friday 7:00am – 5:00pm.

What You’ll Be Doing

• Invoicing Support –helping keep our hire management system accurate and up to date.

• Hire Desk & Customer Service – Be a friendly, capable face (and voice) for our customers — handling hire enquiries, transactions, and phone calls with professionalism and accuracy.

Fleet & Vehicle Compliance – Manage the NZTA processes for our hire fleet, including vehicle registrations, Road User Charges (RUC), number plate management, and equipment certifications, ensuring nothing lapses.

 What We’re Looking For

Strong attention to detail and a genuine commitment to accuracy in all tasks.

• Confident, friendly communication skills — comfortable dealing with customers face-to-face and over the phone

• Ability to manage competing priorities and stay organised under pressure

Demonstrated experience with administration, billing, invoicing, or compliance processes is an advantage.

• A collaborative team player who’s happy to pitch in wherever support is needed

• An understanding of the construction and infrastructure industry would be beneficial.

 Our Values

At HireWays, our team lives by four core values:

• We Genuinely Care – for our customers and for getting the details right

• We Make it Happen – taking initiative and adapting to what the team needs

• We Build Trust – through reliability, consistency, and accuracy

• We Win Together – collaborating and supporting one another

 Why Join HireWays?

This is a great opportunity for someone who wants variety in their workday — no two days will look the same. You’ll be trusted with real responsibility across compliance, finance, and customer service, and you’ll be part of a close-knit team that values reliability and genuine care.

 Ready to Apply?

If this sounds like you, we’d love to hear from you. Apply now to join the HireWays Business Services team in Palmerston North.

For more information hr@hireways.co.nz