Front Office Receptionist

• Fixed term, part time
• Minimum 20 hours per week, rostered over a 7‑day roster

We are looking for an experienced and motivated Front Office Receptionist to support our operations team. This is a hands-on role, perfect for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in both customer service and maintaining high presentation standards.

About Glendhu Bay Holiday Park

Nestled on the stunning shores of Lake Wanaka, Glendhu Bay Holiday Park offers a unique blend of adventure and tranquility. With a range of accommodation options, from tent and caravan sites to cozy cabins, our park is a cherished destination for travelers seeking an unforgettable getaway in the heart of the South Island.

About the Role

As a Front Office Receptionist, you’ll play a key role being the welcoming face of the park in reception, ensuring our guests enjoy a seamless and comfortable stay from arrival through to departure. You’ll be responsible for front office operations including bookings, check-ins, and guest enquiries.

Working closely with the Park Manager, you’ll contribute to the smooth day-to-day running of the park by maintaining high customer service standards, supporting team operations, and ensuring facilities are clean, safe, and well presented at all times.

What you’ll be doing

• Managing bookings, guest arrivals and departures, and reception enquiries
• Delivering friendly, professional customer service to all guests
• Processing payments and maintaining accurate booking and financial records
• Communicating with the wider team to ensure smooth daily operations
• Helping maintain a safe, clean, and welcoming park environment

What We’re Looking for

You’ll bring:

• Previous experience in hospitality, tourism, housekeeping, or a similar role (1-2+ years preferred)
• Strong customer service and communication skills
• Ability to work both independently and as part of a team
• A proactive, hands-on attitude and strong attention to detail
• Confidence using booking systems and basic computer programs
• Physical ability to carry out cleaning and housekeeping duties
• Ability to work in a fast-paced environment and manage competing priorities

Apply Now

If this sounds like you, we’d love to hear from you.

Please send through your resume, cover letter and right to work documentation by clicking the Apply Now button.

Recruitment Agencies Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.