Cafe & Bar Supervisor

• Permanent, Full Time  
• Minimum 30 hours per week, rostered over a 7‑day roster 

We are looking for an experienced and motivated Café & Bar Supervisor to lead our food and beverage operations at Lake Taupō Holiday Resort. This is a hands-on leadership role focused primarily on the day-to-day operation of our café while ensuring exceptional guest experiences and supporting a high-performing team. 

About Lake Taupō Holiday Resort 

Lake Taupō Holiday Resort is a vibrant and welcoming destination offering guests a memorable stay in the heart of one of New Zealand’s most iconic regions. Nestled close to the shores of Lake Taupō and surrounded by stunning natural landscapes, our resort is designed to be a place where families, couples, and groups can relax, reconnect, and create lasting memories. 

About the Role 

We’re looking for an experienced and passionate Café & Bar Supervisor to take ownership of our café operation at Lake Taupō Holiday Resort. This is a hands-on role suited to someone who loves hospitality, thrives in a fast-paced café environment, and enjoys leading a team to deliver exceptional food, coffee, and guest experiences. 

As the leader of our café, you’ll oversee daily operations, support and develop team members, maintain high service and food safety standards, and ensure every guest receives a warm and welcoming experience. While the role is primarily based in the café, during quieter winter periods when café trading hours may reduce, you’ll be required to provide support within our bar operation. We’re therefore seeking someone with a flexible approach to working hours and the ability to adapt to seasonal business needs. 

What You’ll Be Doing 

• Lead the day-to-day operation of the café and café team 
• Deliver exceptional customer service and create memorable guest experiences 
• Prepare and serve quality food, coffee, and beverages 
• Train, coach, and support team members to achieve high performance 
• Manage stock control, ordering, and inventory processes 
• Ensure compliance with food safety, hygiene, and operational standards 
• Provide support to bar operations during quieter seasonal periods as required 

What We’re Looking For 

You’ll bring: 

• At least 2 years’ experience in a café, restaurant, or hospitality supervisory role 
• Strong café experience, including barista skills and confidence preparing quality coffee 
• Proven ability to lead, motivate, and develop team members 
• Excellent customer service and communication skills 
• Knowledge of food safety and hygiene requirements 
• Experience with POS systems, cash handling, and stock management 
• Ability to work flexible hours across a roster between 7:30am and 9:00pm 
• A willingness to support bar operations during quieter periods when required 
• A positive attitude aligned with Hampshire’s values of Innovation, Courage and Care 

Apply Now 

If this sounds like you, we’d love to hear from you. 

Please send through your resume, cover letter, and right-to-work documentation by clicking the Apply Now button. 

Recruitment Agencies 

Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.