Assistant Resort Manager – Lake Taupō Holiday Resort

An exciting new opportunity awaits!  

Step into a key leadership role at Lake Taupō Holiday Resort with Hampshire Holiday Parks. We’re looking for an experienced Assistant Resort Manager with a background in Food and Beverage to help lead the operations of a large, busy holiday resort. Working as second-in-command to the Resort Manager, you’ll oversee daily operations, support and develop teams, drive exceptional guest experiences and contribute to financial and commercial performance. This is more than a traditional Assistant Resort Manager role, offering genuine responsibility, hands-on leadership and exposure to all aspects of park management. With a clear development pathway towards future Resort Manager opportunities, this is an ideal next step for an ambitious hospitality professional ready to grow their career. 

About Lake Taupō Holiday Resort 

Lake Taupō Holiday Resort is a vibrant and welcoming destination offering guests a memorable stay in the heart of one of New Zealand’s most iconic regions. Nestled close to the shores of Lake Taupō and surrounded by stunning natural landscapes, our resort is designed to be a place where families, couples, and groups can relax, reconnect, and create lasting memories. 

About the Role 

We are seeking an experienced, motivated and commercially minded Assistant Resort Manager to join the leadership team at Lake Taupō Holiday Resort. 

This is an exciting opportunity to take on a key leadership role within a large, high-volume holiday park with Food and Beverage offering. Working closely with the Resort Manager, you’ll act as second-in-command, taking ownership of daily operations, leading teams and contributing to the overall operational and commercial success of the resort. 

More than a traditional Assistant Manager position, this role offers genuine exposure to the broader responsibilities of Resort Management, including financial performance, people leadership, compliance and operational planning. 

For someone with the ambition to become a Resort Manager, this is an opportunity to build the experience, capability and confidence needed to take that next step. 

What you’ll be doing 

• Operational Leadership: Oversee daily operations across food and beverage, reception, housekeeping, grounds, maintenance and guest services, ensuring the resort consistently delivers high standards. 
• People Management: Lead, coach and develop team members, supporting recruitment, onboarding, training, performance management and a positive team culture. 
• Financial & Commercial Performance: Work alongside the Park Manager to monitor budgets, labour costs, stock control, occupancy and operational performance, identifying opportunities to improve efficiency and profitability. 
• Guest Experience: Take ownership of complex guest enquiries and escalations, ensuring exceptional service and memorable experiences. 
• Operational Planning: Support workforce planning, rostering, peak-period preparation and the coordination of resources across the resort. 
• Compliance & Safety: Maintain high standards of health and safety, operational compliance, property presentation and asset management. 
• Management Accountability: Take responsibility for delegated operational areas and confidently step into the Park Manager role during periods of absence. 

What We’re Looking for 

We’re looking for a confident, hands-on leader who enjoys working in a fast-paced hospitality environment and is ready to take on greater responsibility. 

You’ll bring: 

• Must have previous management experience within food and beverage, hospitality, tourism, accommodation, holiday parks or a similarly complex operational environment. 
• Proven ability to lead, motivate and develop teams while maintaining high standards and accountability. 
• Strong commercial awareness, including an understanding of budgets, labour costs, rostering and operational performance. 
• Excellent customer service, communication and problem-solving skills. 
• Confidence managing competing priorities, making decisions and resolving challenging situations. 
• Strong organisational skills and the ability to balance hands-on operational involvement with broader management responsibilities. 
• A proactive approach, strong work ethic and willingness to take ownership. 

Experience working within a large accommodation property, resort or multi-department hospitality operation would be highly regarded. 

Why Join Hampshire Holiday Parks? 

• A genuine career pathway: This role is designed to develop future Park Managers, providing practical exposure to the full scope of park management responsibilities. 
• Leadership development: Work closely with experienced leaders who will support your professional growth, capability and confidence. 
• Make a real impact: Take ownership of key operational areas and contribute directly to the success of a large, established holiday resort. 
• A supportive team environment: Join a growing organisation that values respect, accountability, collaboration, innovation and exceptional customer experiences. 
• An incredible location: Enjoy working in the beautiful Lake Taupō region, surrounded by some of New Zealand’s best outdoor experiences. 

Apply Now 

If this sounds like you, we’d love to hear from you. 

Please send through your resume, cover letter and right to work documentation by clicking the Apply Now button. 

Recruitment Agencies  Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.