Op Shop Assistant

All ReStore Staff • Stanmore Bay, Auckland, New Zealand • Full-time
AI Job Summary
  • At least 2–3 years’ retail experience focused on customer service, sales, merchandising, and stock management.
  • Experience processing sales transactions accurately and efficiently using a point-of-sale system.
  • Experience assisting with stock replenishment and conducting regular stock checks for inventory management.

Role Type

On-site • Permanent • Full-time • Associate

Description

We are looking for a motivated and customer-focused Op Shop Assistant to join our busy, community-minded team in Stanmore Bay. This is a permanent full-time position working Monday to Friday, 8:45am to 5:15pm (40 hours per week).

As an Op Shop Assistant, you will play a key role in delivering excellent customer service, supporting sales activities, managing stock, and helping ensure the smooth day-to-day operation of the store. This hands-on role involves sales, merchandising, stock handling, and maintaining an inviting shopping environment for our customers.

Responsibilities:

  • Assist customers with product selection and provide knowledgeable advice on merchandise.
  • Maintain a clean and organised store environment, ensuring products are well-displayed and stocked.
  • Process sales transactions accurately and efficiently using the point-of-sale system.
  • Support inventory management by assisting with stock replenishment and conducting regular stock checks.
  • Engage with customers to understand their needs and provide tailored solutions.
  • Collaborate with team members to achieve sales targets and enhance overall store performance.
  • Participate in promotional activities and events to drive customer engagement
  • Supporting volunteers with day-to-day store tasks and guidance

We’re looking for a customer-focused, reliable, and motivated individual with a strong interest in fashion, brands, and preloved goods. You’ll have a keen eye for detail, enjoy working in a fast-paced retail environment, and be comfortable assisting with stock management and physical lifting tasks.

Our ideal candidate will have:

  • At least 2-3 years’ retail experience
  • Good computer skills
  • Excellent communication and interpersonal skills
  • A positive attitude and willingness to learn
  • A good level of fitness for moving furniture and stock
  • A calm, proactive, and self-motivated approach
  • An eye for merchandising and store presentation (preferred)
  • A genuine commitment to Habitat’s mission and helping within a charitable organisation

About Habitat for Humanity

Habitat for Humanity Northern and Southern Limited is the largest of Habitat for Humanity affiliates in New Zealand. We deliver a wide range of housing-related services, including developing new affordable homes, managing leased housing, delivering home repair programmes, and providing healthy homes initiatives, alongside our well-known ReStore charity shops which help fund our mission.

With a team of nearly 150 staff and over 400 volunteers across Auckland, Northland, Canterbury, and Southland, we are a growing, purpose-driven organisation committed to creating long-term, positive impact for the communities we serve. Our work is grounded in dignity, equity, and the belief that everyone deserves a safe, decent place to live.

Everything we do is guided by our core values:

  • Whakahirahira (Inspiring Action) – We lead by example and motivate others to make a difference
  • Whanaungatanga (Working Together) – We build strong relationships and collaborate to achieve more
  • Tikanga (Doing the Right Thing) – We act with integrity and hold ourselves to high standards
  • Manaakitanga (Caring for Others) – We show genuine care, respect, and support for those around us

Why Join Us?

Join a supportive, purpose-led team where flexibility, wellbeing and autonomy are valued, while contributing to work that supports local housing outcomes and strengthens the community.

Alongside this, you’ll also benefit from:

  • Competitive salary package that recognises your skills and experience
  • Monday to Friday from 8:45am to 5:15pm, no weekends!
  • Growing organisation with exciting opportunities to develop your career
  • Make a real difference in a rewarding and fulfilling role that supports our community
  • Exclusive staff discounts at our ReStores
  • Access to our Employee Assistance Programme (EAP), offering confidential wellbeing and support services
  • Join a fun, supportive, and collaborative team culture where your contribution is valued

Ready to Apply?

If the above sounds like an opportunity that interests you, we’d love to hear from you — please attach your cv plus a cover letter explaining briefly why you would suit this role.

Applications close on Friday, 2 October 2026. Please note that interviews may commence during the advertising period if suitable candidates apply.

Applicants must have eligibility to work in NZ.

Habitat for Humanity Northern and Southern Limited are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All who are employed by Habitat are expected to share this commitment and uphold the highest standards of conduct in line with our safeguarding policies.