About Enlighten
For 27 years we’ve been one of New Zealand’s most awarded digital and data partners. Microsoft Country Partner of the Year, a Microsoft Fabric Featured Partner, and trusted with global
data-journalism work for the likes of the Associated Press and NASA. We’re human-centred, innovation-led, and we’re going all in on AI. We don’t just write code. We build solutions that give our clients a real edge.
The opportunity
We’re looking for an Enterprise Account Manager to look after a portfolio of our most significant clients. Some are large enterprises, some are corporates, and they all value an account manager
who genuinely understands their business and helps them get more from what we do.
For us, “enterprise” is about how a client buys and works with us, not just how big they are. Think multiple stakeholders, procurement teams and boards, longer sales cycles with a few gates to get
through, certification requirements, and clients who like to talk business. You’ll grow and deepen these relationships and win the bigger, more complex work the patch already generates, from support renewals through to multi-million-dollar programmes across data, AI, web and custom software. The
pipeline is already there. This role is about growing it, not starting from scratch.
What great looks like
The best account managers here build real rhythm into every account. That means regular business reviews and QBRs, account plans that line up a pipeline of work with what each client is trying
to achieve, and delivery and pre-sales working right alongside you. Get that right and you turn a good account into a growing one, and become the person your clients call first.
You’re probably someone who…
- Thinks like a businessperson, not just a salesperson. Maybe a general management, consulting, industry or commercial background. Our best account managers get how a client’s business works and sell the outcome, not the feature.
- Knows how to play the business game. You can hold your own in a room full of senior people and talk their language. You’ll get under the skin of a client’s business, work out the problems worth solving, and bring in our delivery team to build the solution. The deep technical work is theirs. Understanding the business need, shaping the opportunity and keeping the relationship open is yours.
- Has sold into or worked inside larger organisations and knows how to find your way around them, engaging the decision-makers and building the business case.
- Genuinely believes AI is the future and can talk about it credibly with a CEO, across the Microsoft stack (Azure, Fabric, Copilot) and the new wave of tools like Anthropic’s Claude.
- Reads what each client needs and adapts. Our clients range from big enterprises to corporates, and the best fit moves comfortably between them.
- Runs their patch like their own business and owns the results.
- Sells strategically. Account and opportunity plans, laddering across stakeholders, being smart about which deals to chase, and working hand in hand with delivery. If you’re trained in a
recognised methodology (SPIN, value selling, Target Account Selling or similar), even better. We’ll train you in ours.
- Has won complex, larger B2B deals and keeps an honest, tidy pipeline.
- Enjoys the parts of the job that happen outside the office. Networking, industry events and regular travel to clients.
Research shows women and other underrepresented groups are more likely to opt out of
applying unless they tick every box. If this role interests you and you’d like
to work with us, but your experience doesn’t line up exactly, please apply
anyway.
Why you’ll like it here
- A high-impact patch with a strong pipeline and plenty of room to grow it.
- A competitive package with strong on-target earnings.
- Hybrid working from our central Hamilton office (around three days a week in), with travel to clients.
- A collaborative, award-winning team right at the front of New Zealand’s data and AI work, and a CEO who’ll back you to do it well.
- You’re in charge of your own success here. Not much red tape, but real structure where it counts, including formalised sales training and AI upskilling.
Sound like you? Apply with your CV and a short note about a complex deal you’re proud
to have won or navigated well.
