We are looking for passionate professional eager to begin or continue their journey in hotel or tourism – true ambassadors for our local area.

This is a fixed term cover from November through to February 2027

As a Guest Service Agent, you’ll be the first point of contact at the front desk, creating warm welcomes, smooth departures, and memorable stays for our guests.

The position is full-time, working 32 hours a week: shifts are either 6:30am–3:00pm, 9:30am–6:00pm, or 1:00pm–9:30pm, with 10:00pm being the latest finish. Working Weekends & Public Holidays are required.

There are opportunities to cross-train in other departments, working alongside like-minded professionals in a supportive team environment.

Start your day with an amazing complimentary barista coffee and never go hungry on shift with staff meals provided.

Feel part of the Edgewater community, with over 100 team members — basically our own little village, we offer staff discounts, team member of the month initiatives, milestone recognition and vouchers. Enjoy working in Wānaka, with job progression opportunities, while still maintaining a healthy work–life balance.

If this sounds like you, please either apply via our website on the careers page or email your CV and cover letter to our Guest Experience Manager: Alexandra at gem@edgewater.co.nz

We look forward to meeting you and welcoming you to our Edgewater family.