Sales Lead – Turfrey Store

Do you love helping people make big decisions with confidence? We’re after a sales pro who’s great with people, loves a target and isn’t afraid to roll up their sleeves. The kind of salesperson customers remember, and come back to. Sound like you? Keep reading.

The role 

Turfrey Store is an established, successful retail business, and we’ve just opened the doors on a brand-new showroom to match. We’re looking for a Sales Lead to drive sales performance in a small, tight-knit team.

Reporting to our Sales Growth Manager, you’ll work across a wide range of home and lifestyle products, including BBQs, saunas, indoor and outdoor fires, louvre roofs, spas, water filtration and water tanks. We sell through both a thriving online store and the new showroom, to everyday homeowners and trade and business customers. If it makes a home or backyard better to live in, it’s probably in our range.

You’ll be the face of the shop. You’ll greet customers in the showroom, handle phone and email enquiries, and put together quotes that win the work. You’ll own the customer experience from first hello to final delivery. When things get busy, you’ll lend a hand across the whole operation, from the sales floor to dispatch, because in a small team everyone pitches in. You don’t need to be a product expert on day one. We’ll give you full training and supplier support, and you’ll bring the sales skills and the curiosity to learn.

What you’ll bring

• Solid sales experience. You’re not new to this, and you’ve worked to targets and delivered.
• A proven track record in phone and email sales and quoting.
• A good understanding of pricing, and how quoting works for different types of customers.
• Experience with high-ticket sales, or a real appetite to get into them.
• Confidence with different systems, including POS. You pick up new software quickly.
• A personable, presentable manner, great communication skills and integrity. People trust you, whether they’re a homeowner or a business customer.
• A positive, can-do attitude. You see what needs doing and get stuck in.
• A love of learning about products, and the initiative to dig deeper so you can sell them well.
• You enjoy working as part of a team and stay on task when working on your own.
• Good physical fitness. Some of our products are heavy, so you’ll need to be comfortable lifting.
• Willingness to help with dispatch and learn how every part of the sales process works.

Bonus points (not essential)

• Logistics experience, or an understanding of what happens after the sale.
• B2B sales experience.
• A love of BBQs and outdoor entertaining, or an understanding of why it matters to our customers.

Hours 

This is a Monday to Friday role, plus some Saturday work over the busy summer period.

What’s in it for you

• A competitive base salary plus bonus potential. We reward great results.
• A brand-new showroom to help shape from day one, backed by a small but strong team.
• Full product training and strong supplier partnerships.
• Variety. No two days are the same across sales, quoting and dispatch.
• A business that lives its values: Dependable, Proud, Family, Growth, Energy.
• Room to bring ideas and influence how the store grows.

If you’re a people person with a strong sales track record and you’re ready for a role where you can make a real impact, we’d love to hear from you.