Azwood is one of New Zealand’s leading manufacturers of carbon-neutral wood fuels and sustainable wood products. We’re a growing, innovative business with a strong focus on our customers, our people and making better use of New Zealand’s wood resources.

We’re looking for an experienced Account Manager to join our Sales team in Richmond.

This is a relationship-focused role where you’ll take ownership of an existing portfolio of customers, build strong long-term relationships and look for opportunities to grow those accounts.

We’re looking for someone who genuinely enjoys working with people, is organised, follows things through and likes being part of a team.

What you’ll be doing

• Managing and growing your own portfolio of existing customer accounts
• Building strong, ongoing relationships with customers
• Understanding your customers’ businesses and what they need from us
• Identifying opportunities to grow sales within your account base
• Keeping in regular contact with customers and following through on commitments
• Working closely with our wider teams
• Making sure customer issues are followed up and escalated when needed
• Keeping customer and account information accurate and up to date
• Working within our sales processes, reporting and CRM systems

What we’re looking for

• Previous account management experience, preferably in a B2B environment
• Strong relationship-building and communication skills
• Confidence dealing with a wide range of customers and personalities
• The ability to manage multiple accounts and priorities at once
• Good organisation and follow-through
• Experience using CRM or similar customer management systems
• A proactive approach
• A genuine interest in understanding your customers and helping their businesses succeed
• A positive attitude and enjoy working as part of a team

What we offer

• A full-time Monday to Friday role based at our Richmond office
• The opportunity to build strong relationships with an established customer base
• A role where you can make a real impact on customer relationships and business growth
• $500 product allowance each year to use towards Azwood manufactured products
• The opportunity to work for a New Zealand business focused on sustainability and making better use of our natural resources

If you’re someone who enjoys working with people, building relationships and taking ownership of your customers, we’d love to hear from you.

Apply now to join the Azwood team.