Skills:
– Strong leadership and management skills
– Excellent communication and interpersonal skills
– Analytical and problem-solving skills
– Knowledge of relevant regulations and standards
– Ability to work under pressure and meet tight deadlines
Responsibilities:
1. Develop and implement operational policies and procedures to ensure smooth operations.
2. Manage daily operations including production, logistics, and customer service.
3. Collaborate with other departments to achieve organizational goals.
4. Build relationships with key stakeholders such as customers, suppliers, and vendors.
5. Monitor operational performance metrics for improvement opportunities.
6. Implement strategies to enhance operational efficiency and reduce costs.
7. Ensure compliance with regulations and standards.
8. Lead a team of operations staff by providing guidance and support.
Qualifications:
– Bachelor’s degree in business administration, operations management, or related field
– Minimum 5 years of experience in national or multi-site operations management
– Strong leadership abilities with proven team development skills
– Proficient in communication with key stakeholders
– Ability to analyze problems effectively
Experience developing operational policies
Ability to work well under pressure
Please note that the job description provided is tailored based on the user’s custom instructions provided for a National Operations Manager position in the financial services industry in Kuala Lumpur, Malaysia (MY).
