Settlement & Reconciliation Executive

MERCHANT SUPPORT UNIT • Kuala Lumpur, Malaysia • Full-time

Description

Job Title: Settlement & Reconciliation Executive

Job Highlight

1. Play a key role in coordinating with banks and third-party partners, ensuring accurate and timely settlements.

2. Gain hands-on experience in managing complex transaction data, P&L tracking, and acquiring business revenue streams.

3. Contribute to business growth by optimizing transaction-related approvals and learning about payment processes.

Job Summary

This position provides opportunity to grow in the fast-evolving payments industry, with hands-on experience in payments, settlement and reconciliation.

Key Responsibilities:

1. Billing & Invoicing: Prepare and issue accurate monthly customer invoices in line with contract terms.

2. Transaction Data Tracking: Track daily transaction data, maintain statements of accounts, and ensure accurate records for P&L tracking

3. Settlement Management: Verify settlement and payment amounts, prepare payment files and follow up on settlement for the issuing and/or acquiring business.

4. Backoffice Operations: Manage and execute core back-office operations via internal and external portals including but not limited to setup of operational accounts, and managing balances across third party platforms.

5. Reporting: Prepare and present monthly billing and revenue reports and/or financial KPIs for internal and external stakeholders.

Required Skills and Qualifications:

Must-Have:

• Diploma or Bachelor’s in Accounting, Finance, Business Administration or related field

• 2–3 years of experience in billing, financial reconciliation, or transaction support

• Advanced Excel skills (e.g., pivot tables, data cleansing, trend analysis)

• Strong attention to detail, accuracy, and timeliness in deliverables.

Nice-to-Have:

• Background in fintech, payment processing, or transaction-based businesses

• Experience working with third-party platforms or bank portals

• Comfort with back-office tasks and operational finance procedures.

Role Type

On-site • Permanent • Full-time • Associate

Company Overview

Soft Space simplifies the complexity of financial infrastructure, provides intelligence to grow and bring partners together in an ecosystem all of which is aimed at reshaping finance