Customer Onboarding Executive

MERCHANT SUPPORT UNIT • Kuala Lumpur, Malaysia • Full-time
AI Job Summary
  • Good Excel and data analytical skills.
  • Strong attention to detail.
  • Provide operational support and escalate to relevant stakeholders.

Role Type

On-site • Permanent • Full-time • Associate

Description

Job Responsibilities:

  • Handle processing of customer application forms from all channels and to follow up on application status.
  • Perform account creation and setup for newly onboarded customers and manage existing customer base.
  • Responsible to prepare and internal and regulatory reports.
  • Handle any ad-hoc administrative tasks and day to day operational processes.
  • Responsible for providing operational support and escalating to relevant stakeholders.

Job Requirement:

  • Expected to liaise with stakeholders including but not limited to colleagues from various divisions, and business partners.
  • Good excel and data analytical skill.
  • Attention to detail.
  • Expected to liaise with stakeholders including but not limited to colleagues from various divisions, suppliers and business partners.

Company Overview

Soft Space simplifies the complexity of financial infrastructure, provides intelligence to grow and bring partners together in an ecosystem all of which is aimed at reshaping finance