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Customer Service Executive

at Prouvers Sdn Bhd

Sales Department- Sales Division Local • Kuala Lumpur, Malaysia • Full-time

Description

Job Responsibilities

Respond to emails / live chat in a timely manner, handle customer inquiries over messaging apps
Provide professional customer service (Training will be provided)
Strive to meet individual and team KPIs and goals
Process orders and update worksheets

Job Requirement

No Cold Calling required
Proactive and able to work independently
Bachelor Degree in Business, Marketing or relevant field of study
Language Requirements: Proficient in Mandarin & English
Experience with handling China client will be preferred

Benefits and Allowances

Basic + Commission
Performance Allowances
EPF, Sosco & EIS
Entitlement of various leaves such as Annual Leave, Medical Leave, Compassionate Leave, Paternity Leave, Maternity Leave etc.
Medical, Dental and Optometry Benefits
Annual Company Trip
Fun Working Environment
Career Growth Opportunities

Role Type

Permanent • Full-time • Entry Level