Join us in building better payments for Aussie businesses
We are Zai. We simplify complex payments by enabling sophisticated, reliable payment workflows. Backed by Standard Chartered, we combine experience with deep expertise to deliver secure, compliant, and scalable payment infrastructure for Australian businesses.
We are building something better together. If you care about real impact, practical innovation, and making commerce easier for everyone, you will feel at home here.
About us
Proven at scale: We process billions of dollars in transactions every month with 99.99% uptime.
Real-time by design: Pioneers in real-time payments and the first non-bank to connect merchants to Australia’s New Payments Platform.
API-first flexibility: Seamless integrations, event-driven payment flows, and tools that help teams move from idea to impact quickly.
Secure and compliant: Enterprise-grade controls, fraud prevention, and rigorous adherence to Australian financial regulations.
Trusted by innovators: Partnering with leading fintechs, marketplaces, proptechs, and more.
Life at Zai
At Zai, you will find a culture that values curiosity, clarity, and collaboration. We give you space to think big, tools to deliver, and the right support. Expect clear goals, practical feedback, and work that ships.
What you can count on:
5 weeks of annual leave as standard
One-off working from home allowance
Salary sacrificing options for superannuation and non-super
Options for novated leasing
Work remotely from anywhere in the world for 4 weeks each year
Hybrid rhythm, 3 days WFH and 2 days in the office, flexibly
A flexible, friendly environment that supports family and individual needs
Comfortable workspace and modern equipment
Health and well-being support, including EAP and discounts
We are building something better, together
Diversity makes our products stronger and our decisions smarter. We are committed to a workplace where every voice matters and every background adds value.
Teams building the future of payments
Risk and Compliance
Manage business risk with controls, policies, and monitoring that meet legal, regulatory, and industry standards. Partner with teams and regulators to identify, assess, and reduce exposure.
Product
Translate customer needs into clear roadmaps, improving existing capabilities and launching new ones through data-led discovery, prioritisation, and iterative delivery across our payment flows.
Technology
Design and build the platforms, services, and tools behind our products, focusing on reliability, performance, and security so customers can move money at scale with confidence.
People and Culture
Develop our people, culture, and workplace systems, enabling teams to do their best work through thoughtful hiring, growth pathways, and a high-trust environment.
Finance
Ensure money moves through the company accurately and on time, managing accounts, tax, payroll, and financial planning and analysis to support sound decisions and sustainable growth.
Commercial
Bring together marketing, sales, and account management to drive growth, attract new clients, deepen relationships, and help customers realise value from our solutions.
Legal
Advise on how the law applies to our business, supporting contracts, regulations, and obligations, and managing legal risk to protect the company and enable confident commercial decisions.
Operations
Keep the business running smoothly, from transaction monitoring, fraud prevention, and customer support to internal IT, quality assurance, and data science that improve outcomes.
Our commitments
Equal opportunity: We consider all qualified applicants without regard to protected attributes, including race, gender identity or expression, sexual orientation, religion, age, and disability.
Transparent hiring: We make each stage clear, who you will meet, what to expect, and when you will hear from us.
Inclusive language and flexibility: We communicate clearly and welcome candidates who need flexibility or support.
Belonging in action: We invest in diverse interview panels, employee resource groups, and practices that help you feel welcome from day one.
We are not just saying we are inclusive. We are building it every day.
How we hire
1. Explore open roles and apply with your CV or LinkedIn profile.
2. Meet our team through structured interviews focused on skills, outcomes, and ways of working.
3. Complete a practical task where relevant to show how you think and build.
4. Receive clear, timely feedback at each step.
Ready to shape the future of real-time, compliant, and scalable payments? Apply today and help us build something better, together.
Life at Zai
At Zai, you will find a culture that values curiosity, clarity, and collaboration. We give you space to think big, tools to deliver, and the right support. Expect clear goals, practical feedback, and work that ships.
