As the first point of contact for the Tri-Star business this role plays a critical customer service and brand representation role. This role is responsible for the effective and efficient management of the administration services across all departments to ensure the smooth operation of administrative activities with the organisation, to ensure a high level of internal and external customer satisfaction.

This role is a 6 month parental leave contract, with possible extension.

Office Management

Provide administration services in an efficient, effective, professional and customer focused manner including but not limited to:
Answering the reception phone;
Completing IT equipment requests;
Internal and external correspondence preparation and coordination;
Coordinating and/ organising staff events, both internal and external.
Contract administrator and liaison for Vendors (e.g., Telstra, Jaybel, Toshiba, Shred X etc.)
Develop procedures and administration manuals and support the development of manuals in other teams.
Develop and maintain professional relationships with all clients, customers, service providers and stakeholders by providing excellent customer service.
Manage office WHS requirements as required, including but not limited to:
Acting as the first aid, fire and floor warden and playing a key role in the first aid and fire evacuation training and new staff floor safety inductions.
Ordering and management of all safety related items for the office and the field eg hard hats, hi viz gear, covid test etc.
Maintain a compliance database and support the booking of staff first aid, fire warden and field certifications.
Ensure first kits and test & tag compliance.
Assist in the booking and coordination of safety related training such as defence driving.
Manage and maintain stationary, equipment and IT resources in a cost-effective manner.
Manage and maintain supplies for staff and the office (e.g., milk, newspapers, food and beverage etc.)
Manage, clean and maintain office facilities in a cost-effective manner.
Manage company memberships.
Update and maintain details across accounts including logins, emails, contact etc.
Support the Executive Assistant or Accounts Payable Administrator during periods of leave. 
Support short term transportation for visitors and teams as required e.g. taxis, ubers etc.
IT support administrator for Brisbane office.

Team Administration

Provide high quality and efficient administrative support to various departments within the organisation.
Support teams with conference and event coordination and set up as needed.
Support teams with the storage management of office boxes, field items and personal items for the company owners.
Assisting with data entry for various departments.
Using the company corporate travel providers, manage travel, accommodation & car hire for Brisbane based staff.
Invoice management/filing for the above.
Purchase Requisition, Invoice management and receipting in SAP for the Brisbane based team as requested.

Experience/Qualifications

2-5 years' experience in a reception/administration role
Experience working under pressure and meeting tight deadlines whilst maintaining a high degree of accuracy, professionalism, and integrity.
The ability to manage workload and understand priorities
Ability to understand and comply with company procurement processes and standards and maintain an ethical approach to activities.
Approachable interpersonal skills, including contributing as an active team player and willingness to identify ‘issues’ as and when they arise.
Can work autonomously as required and with a focus on achieving results.
Highly organised, excellent communication skills and attention to detail
Adaptable and proactive
Willingness to work in a small team and adapt critically to change

Tri-Star

Company Overview