We are seeking a full time Team Leader to help us make an impact. This role is perfect for someone looking to support people to live the life they choose and develop their career in the industry.

You will lead a team of Direct Support Professionals (DSP) to deliver supports in the home or community using the active support model. This includes negotiating service booking agreements, effective support planning & implementing supported decision making to ensure that the client is able to engage in supports that meet their individual care and support needs.

This role focuses on:

Client Support

Ensure all clients have current and up to date Client Files, Support Plan, Funding agreements, Risk Assessments, Health Plans and any other documentation they specifically require
Assist in identifying client needs by engaging in a strengths based approach to support planning
Ensure support is provided to clients using the Active Support model and gives clients as much control and independence as possible without compromising CLRS duty of care to the client
Ensure clients are supported to make choices on their day to day needs
Ensure clients are supported using active support and support planning to make decisions and choices and are supported to have goals and dreams
Ensure that Positive Behaviour Support is documented and staff are correctly trained to implement
Encourage and support clients to undertake regular activities of their choice in the community which are consistent with their NDIS/funding plan
Encourage clients to develop skills for independent living consistent with their NDIS/ funding Plan.
Support contact and communication between clients and their families and friends
Liaise with other services providers, family and advocates
Support Client to participate in their NDIS planning processes and provide evidence to support Clients requests where required
At all times behave in ways which promote a positive image of the clients and people with disabilities in general in the community
Support clients to raise issues and concerns
Accurately document any concern or complaint raised by a client or their representative and report it immediately to the Services Manager
Ensure all hazards are documented and any NDIS or other Reportable Incidents are reported immediately to the Services Manager
Ensure any use of restrictive interventions or compulsory treatment for a person with a disability is only used in accordance with the Disability Act 2006 and the National Disability Insurance Scheme (Restrictive Practices and Behaviour Support) Rules 2018
Maintain the confidentiality of client information at all times

Staff Management

Develop and maintain a positive staff culture that supports the philosophy of the organisation, relevant legislation and policies, and the strategic directions of the sector
Provide supervision and role modelling to ensure all staff work cooperatively and effectively as a team
Provide client roster needs to the Rostering Team
Ensure all staff adhere to all policies and procedures
Conduct monthly team meetings and staff development including Medication Competency and induction to client supports
In consultation with the Services Manager complete Informal Staff Discussion/ Counselling.
Conduct Annual Professional Development Reviews

Administration

Establish a thorough working knowledge of the relevant CLRS policies and procedures and work in a manner consistent with these at all times
Record and capture all data requested
Ensure the Environmental risks assessments have been completed annually for supports delivered in the clients homes and comply with legislative and funding body standards and requirements and organisational Occupational Health and Safety standards
Manage individual client budgets and maintain appropriate records
Complete all reports in a time efficient manner

Other

To participate in mandatory training
On call on rotating basis
Ability to complete active shifts evenings and weekends when required
Other duties in accordance with the Direct Support Professional Position Description
Other duties as negotiated with the Services Manager

Key Selection Criteria:

Previous experience working in the disability or aged care field
Understanding of current disability services legislation and standards
Experience in managing staff
Ability to work in a team environment and maintain good working relationships, and the ability to work independently
Self-motivation and ability to think and plan laterally
A high level of computer literacy
Effective time management skills and the ability to prioritise workload, set goals and meet deadlines
Excellent written and verbal communication skills, negotiation and liaison skills
An understanding of positive behaviour management
Respect for the cultural and religious needs of clients
Tertiary qualifications in Community Services or equivalent, preferably at Diploma level
A strong commitment to CLRS vision and values

You must have:

Level Two First Aid
Evidence of three doses of COVID-19 vaccination or a medical exemption
Working with Children Card
NDIS Worker Screening Check

CLRS is an equal opportunity employer and values diversity.

We proactively encourage people with disability, people from multicultural backgrounds and Aboriginal and Torres Strait Islander communities to apply. We also encourage applicants of all ages, genders and cultural beliefs.

Further information and position description including key selection criteria can be found at https://clrs.org.au/get-involved/careers/

Please ensure your application addresses the Key Selection Criteria and includes your resume .

You must also respond to the screening questions.

Applications assessed when received.

Community Living & Respite Services

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