If there’s one thing we know, it’s that a great host is at the heart of every great stay. And it might be stating the obvious, but at home or in a hotel, we think the trick to being a great host is understanding what your guests want and when they want it. Knowing when to add those little touches and small thoughtful gestures that make every stay special and when to take a step back. At voco, everyone’s a host.
Our teams are full of people who just naturally make others feel welcome and cared for. Natural hosts who are warm and friendly without being over the top, they take the time to understand what voco™ guests want and when they need it. They give tempting recommendations of our favourite drinks or desserts, or tips for local experiences that guests won’t find in a guide book.