Health Care Assistant – Aged Care | Eltham Care

Sound Care Group is looking for compassionate, reliable Health Care Assistants to deliver safe, resident-centred care in our aged care home Eltham Care Rest Home – 54 Maata Road, Eltham 4398. If you enjoy hands-on care, teamwork, and making a genuine difference every day, we’d love to hear from you.

Role details

• Role type: Permanent, full-time
• Hours: Minimum 30 hours per week (typically 30-40), on a rotating roster including weekends (AM/PM/nocte/night shifts)
• Pay: $23.50 – $28.25 per hour (aligned with Pay Equity / qualification equivalencies for Care and Support Workers)

About the Role:

As a Health Care Assistant, you will provide daily support and care to residents under the supervision of a Registered Nurse, following duty schedules, care plans and safe practice guidelines.

Key responsibilities

• Deliver safe, efficient resident care by prioritising and attending to daily needs (e.g., showering, dressing, grooming, mobility support, eating/feeding, assisting with medications where instructed, and toileting) in line with duty schedules and the Nursing Procedure Manual, including requesting assistance in difficult situations
• Provide input and participate in the planning and delivery of resident care, taking into account individual needs and preferences
• Comply with workplace policies and procedures (e.g., punctuality, time records, sick call procedure, professional appearance and conduct, smoking policy and house rules)
• Support and uphold the organisation’s policies, mission and philosophies at all times
• Carry out laundry, cleaning and kitchen support tasks as required, while maintaining good infection control principles
• Maintain privacy and confidentiality of residents and facility business
• Work effectively as part of a team, keeping records and reports current and informative, and remaining flexible and adaptable during busy periods
• Communicate effectively with residents and staff, including appropriate upward reporting and maintaining positive working relationships with management
• Follow sound hygiene principles, particularly in relation to hand hygiene
• Participate in performance appraisals and complete legislated training/ongoing education as required
• Champion and exemplify the organisation’s CARE values: Competence, Authenticity, Respect and Empathy

Resident transport and escorting (as required)

From time to time, safely transport and/or escort residents to external appointments/events, ensuring timely arrival and return. Maintain a calm, reassuring presence, safeguard relevant documentation, follow transport protocols (including vehicle safety checks and infection control), and report any significant observations to the nursing/clinical team.

Healthcare Assistants undertaking driving duties must hold a current full driver’s licence and follow all facility transport protocols.

What we’re looking for

Essential

• A relevant NZQF Level 2, Level 3 or Level 4 qualification, or
• At least 1 year of relevant experience (experience may substitute for the formal qualification)

Desirable

• A caring, considerate attitude and a commitment to supporting older people
• Reliable communication and a team-first approach
• Ability to follow instructions and adapt to change
• Good organisation and calmness under pressure
• Awareness of residents’ rights, advocacy and privacy

About the Group:

Sound Care Group owns and operates six aged care homes across New Zealand, committed to delivering holistic nursing care to our residents and clients. Our team is driven by a deep passion for caring, guided by the following values:

🔹 Competence – Delivering skilled, high-quality care.

🔹 Authenticity – Being genuine and trustworthy in all we do.

🔹 Respect – Honouring dignity and individuality.

🔹 Empathy – Providing compassionate and personalized support.

The Group is in an exciting phase of growth and is seeking top-notch professionals to join our competent and caring team. If you share our values and want to be part of a high-performing, compassionate environment, we’d love to hear from you!

Apply now by submitting your CV and a short cover letter showcasing your background, skills, experience and what qualifications you have. Also include your preferred location(s) and availability. Applications close 10 December 2025 and we’d love to hear from you before then!