Medical Receptionist & Administration

Medical Receptionist / Administration | Stratford, Taranaki

Be part of a team that makes a difference.

Looking for your next opportunity in healthcare?

At Coastal Medical Ltd (CML), we’re looking for a friendly, organised and motivated Medical Receptionist / Administrator to join our Stratford team.

Whether you’re experienced in medical reception or bring strong administration and customer service skills, this is an opportunity to make a difference in your local community while being part of a supportive healthcare team.

A better way to care!

“We believe great primary care happens when everyone works together, and every role makes a difference.”

As one of the first people our patients meet, you’ll play an important role in making sure they feel welcomed, supported and cared for.

You’ll work alongside doctors, nurses and other healthcare professionals, helping keep our busy practice running smoothly and creating a positive experience for patients and their whānau.

Your responsibilities will include, but are not limited to:

• Welcoming patients and providing friendly, professional service.
• Managing appointments, phone calls and patient enquiries.
• Supporting patients in the waiting room and keeping them informed.
• Managing patient registrations, enrolments and accurate records.
• Processing payments, patient accounts and claims.
• Managing emails, correspondence and general office administration.
• Working alongside our clinical team to ensure the smooth running of the practice.

Bring your skills, personality and positive attitude

We’re looking for someone who enjoys helping people, takes pride in their work and can stay calm and organised in a busy environment.

You’ll bring:

• A friendly, professional and patient-focused approach.
• Strong communication and customer service skills.
• Good organisational skills and attention to detail.
• Reliability, initiative and the ability to multitask.
• Confidence using Microsoft 365 and other computer systems.
• The ability to work well as part of a busy team.
• An understanding of confidentiality, patient privacy and culturally safe care.

Ideally, you’ll also have:

• Previous experience in reception, administration or customer service, preferably in healthcare.
• Experience using Indici or a similar practice management system.

These are preferred but not essential. We also welcome applicants with transferable skills and a willingness to learn.

Flexibility, opportunity and lifestyle

At CML, our values of People, Purpose and Positive Impacts guide how we work and care for our communities.

This is a three-day-per-week position, working Monday, Tuesday and Wednesday, offering a great opportunity to balance work with life outside the practice.

Ready to take the next step?

We’re looking for someone who can join us on 5 January 2027.

Apply now or contact Liz Collins, HR Advisor, at hr@coastalmedical.nz to find out more about joining CML.