A'besco Blinds and Awnings

Company Overview

Mission Statement With efficient systems, investment in people, and an effective business structure, we will create a ‘Refreshingly Easy’ experience at every customer journey stage. In addition, we will seek customer feedback at every touchpoint. Vision Statement We will create a refreshingly positive memory for every customer of our company, having taken the time to understand their unique requirements, provided an innovative solution to their needs, and exceeded their expectations with frictionless service and after-sales support. Every client will be a life-long customer. We will be regarded as the industry's most reliable advisors. A key business driver will be customer referrals. Core Values Our customers Our very survival depends on the continuous and quantifiable enhancement of the customer experience our clients receive. We cultivate intimate and trustworthy business relationships with our clients that emphasise interdependence, rely on collaboration, and stress that delivering a superior customer experience is a journey. We have a passion and unbridled enthusiasm for providing an unparalleled client experience. Continuous Improvement and innovation We are a progressive organisation that relentlessly pursues excellence and continuous Improvement in projects, products, processes, and services to satisfy clients and stakeholders. We work with enthusiasm and intelligence and are motivated to surpass previous accomplishments. Accountability, trust, and loyalty We are all leaders of our Company. We accept individual responsibility for achieving our goals. We do what we say we shall do. We do the right thing, not just what is expected of us. We act with transparency, honesty, and confidence. We seek assistance, acknowledge our mistakes, and make amends. Collaboration No organisation, department, group, or individual possesses the knowledge, skills, and expertise necessary to make a positive and significant difference; we are one company across all functions and geographies. Through cooperation and teamwork, we pursue a shared objective.