Making every penny matter: how to get the most out of Employment Hero’s platform

The low down

SEC Life Sciences is a recruitment agency specialising in the life sciences sector. They are connection builders, working to find and secure the best talent for their customers. 

We spoke with Anna Braithwaite, HR & Office Manager, about her most recent connection: Employment Hero. She told us about her mission to make the most of her team’s investment in our technology by ensuring they make the most of every inch of the platform we provide.

Anna’s Employment Hero journey – the impact of small changes

“When I joined the business we were already using Employment Hero. So I thought, okay are we utilising everything they have to offer? I quickly realised that we weren’t so I decided to change that.”

As a busy recruitment firm, employees at SEC Life Sciences share a common goal: to continuously learn and improve in order to meet key targets. 

“We’re in sales, so reviews are essential for our business. They help us ensure we’re hitting KPIs and metrics. The problem is, nobody wants to take time away from their accounts to deal with the admin.” 

Anna realised that the team weren’t utilising our reporting software, which facilitates easy, collaborative reporting for all needs, including performance, quarterly and 360 reviews, as well as compliance reporting.

“I asked Employment Hero to take us through the full reporting and review process and I was really impressed by how easy and quick it was to implement. We’ve now transitioned all of our reviews onto the platform. It’s saved me loads of time and the reviews look really professional.”

Anna made a list of the key reports and reviews she runs on a frequent basis and our team worked with her to create editable templates for her – at no extra cost. Our custom report builder allowed her to create and edit detailed reports with information that really matters for data-driven decisions. 

“We looked at some other platforms, and none of them (apart from Employment Hero) allowed us to attach a document to a review. It sounds so simple, but this has been an absolute life saver because the team can now analyse reviews and reports together side by side.”

It’s often the little things that make the most impact.

Nurturing the connection

With reports underway and performing well, Anna is looking at other features on our platform. 

“I really love some of the engagement features you have, like shout outs. It doesn’t cost us any more money, but that positive recognition can make someone’s day. It could turn an average day into a great one. The snowball effect that may have on our team’s motivation and drive is really exciting.”

At Employment Hero, we’re proud to offer a treasure trove of helpful tools and tricks built to keep employees engaged and happy. Now the team at SEC Life Sciences is starting to discover everything we have to offer.

“We’re definitely taking on more of what you have to offer. We’re currently looking at streamlining our onboarding process because I know that onboarding is like a business’ shop window – it’s the first thing you see and experience when joining a team. If you enjoy the onboarding process, you start a job with a positive attitude, without scepticism or worry.”

We continue to work with Anna and her team to tap into the full potential of Employment Hero and ensure they receive lasting value from their investment.