Healthcare organisations form a vital part of New Zealand, supporting our people through all stages of their lives. What is less known is that the healthcare and social assistance industry is also New Zealand’s largest employer, with around 280,100 employees. The work they carry out is critical, but ensuring healthcare workers are supported, managed and paid isn’t a small job either.
That’s where Employment Hero can come in useful. The HR, recruitment and payroll software is an ideal choice for an industry with so many different teams, schedules, requirements and changes. It can support organisations in managing all aspects of employment, and ensuring that they’ve got a happy team who are best placed to support Kiwis in need.
So if you’re a HR leader, administrator or business operator, now is the perfect time to consider bringing in Employment Hero. Here are some of our software’s best features that are perfectly suited to managing the ins and outs of healthcare teams.
Rostering: Organise schedules in a flash
Healthcare organisations, especially those providing in-home support, rarely turn the lights off at 5pm. Providing care can often mean working around the clock or assigning a team to cover all hours. And with clients relying on support, there’s no space for missed shifts.
Employment Hero is designed to effectively roster your team, filling any gaps and ensuring that every shift is covered. It can automate the entire process based on the requirements of your organisation, creating shift schedules based on your budget and standard working day. If something comes up or someone calls in sick, employees can take on or swap shifts directly through the platform.
Our rostering and scheduling features include:
- Shift creation based on your organisation’s standard working days
- The ability to assign shifts and manage new shifts that are unassigned
- Employee self-service, allowing them to swap shifts only with eligible employees
- Roster warnings based on employee’s working requirements
- Automatic notifications of scheduled shifts for employees
Find out more about rostering and scheduling on Employment Hero.
Attendance: Clock in and out on the go
Time is often tight when you’re providing vital services. Clocking in and out of shifts can be a pain, especially if you’re having to complete any manual processes or contact other parties. That’s not to mention recording attendance on the go, from wherever you are.
Employment Hero’s time-tracking software makes it easy for your team to record their time, either on a web browser or through our employee superapp, Swag. To clock-in or out, employees simply need to take a quick photo. The app also tracks the geo-location of every clocked event to capture accurate information, before relaying all that information into easy-to-read timesheets.
Our time-tracking features include:
- Live view of staff attendance through the Employment Hero platform
- Automated timesheets, generated from attendance data
- Transparent timesheet calculations for effortless payroll
- Custom pay conditions to match every set-up
- Rosters to timesheet comparisons to ensure accuracy
- Automated employee attendance reports
Find out more about time and attendance on Employment Hero.
Payroll: Automated and effortless
Payroll doesn’t have to be a headache – and yet, so often it is! Between navigating the nuances of the Holidays Act to managing a ton of timesheet data, payday can be one of the most dreaded days of the month for those in charge.
No matter how complex the calculations and shift management, leave the maths to us. Employment Hero’s payroll software enables you to automate calculations of salaries from timesheets for every payrun, inclusive of Kiwisaver contributions and deductions, PAYE and ESCT. We’ll even do the payday filing for you, automatically sending the correct information straight to IRD.
Our payroll features include:
- Automated payroll calculations, including public holidays and leave allowances
- Unique payroll scenarios for employees when required
- Generated payslips delivered to employees via email or SMS
- Automated payroll reports and journals
- Easy payday filing to IRD
- The quickest pay runs you’ve ever completed
Find out more about Employment Hero Payroll.
Leave: A simple process for requesting and approving
It’s important for your team’s wellbeing that they get sufficient time away from work to relax, recover and focus on their responsibilities at home. To facilitate this, it’s important that requesting leave is an easy and quick process, so that everyone is across any absences or shifts that need covered.
Employment Hero’s integrated HR and payroll software makes it easy for employees to request leave through the app, on either mobile or desktop. Those leave requests go straight to the relevant manager for approval. That extends to leave balances and pay runs too, where any approved leave will be automatically applied.
Our leave management features include:
- An employee self-service process, funnelling leave requests straight to their line manager
- Automated leave calculations that consider the Holidays Act and public holidays
- Custom pay conditions for each employee if required
- Comprehensive leave balance reports
Find out more about leave management on Employment Hero.
Engagement: Support a happy team
We know for many in healthcare, the focus is quite rightly on the clients who need vital care. However, there’s also space to ensure that those providing care are sufficiently supported themselves. If you lead a healthcare team, it’s important that you’re investing time into employee wellbeing and engagement.
Employment Hero can help with this, with a number of digital features to enable strong relationships, effective feedback and excellent reward and recognition. The platform also facilitates regular catch-ups and performance reviews, so everyone feels heard and empowered to do their best. We make communication easy, so your team can work better together.
Our employee engagement features include:
- A shared ‘Company Feed’ visible across the business, to celebrate wins, recognise high achievers and make announcements
- Trackable 1:1 meeting structures, Q&As and formats for easy check-ins
- An option to add monetary rewards in the event of exceptional performance
- Digital surveys, including ‘Employee Happiness’ check-ins and custom surveys
Find out more about employee engagement on Employment Hero.
Recruitment: Your ultimate hiring partner
It can be tough to find candidates in a market with plenty of competition. Healthcare is no exception, with fears that many professionals in the industry will move overseas in search of other opportunities. Many healthcare organisations need to recruit – and fast.
Employment Hero has a number of recruitment features, designed to put you head and shoulders above your competitors in the war for talent. Our Applicant Tracking System (ATS) can streamline your hiring process and talent acquisition tasks, such as job postings, resume screenings, interview schedules, and communication with job seekers. With our exclusive AI-powered tool, SmartMatch, you can also access a ready-made talent pipeline, filled with candidates matched to roles in your business.
Our recruitment features include:
- SmartMatch, Employment Hero’s exclusive AI-powered talent pipeline
- Mass-posting of job ads on leading New Zealand job boards in just a few clicks
- A trackable candidate list for easy monitoring
- Management of talent pools for potential future candidates
- Effortless communication channels between employers and candidates
Find out more about recruitment on Employment Hero.
Onboarding: A friendly welcome (or warm goodbye)
We know the healthcare industry moves fast. You’ll want to ensure that any new hires have a positive first impression of your business and feel ready to hit the ground running. In the event that someone leaves your team, it’s also important that their exit is a positive one, so that they leave with only fond memories of their time with you.
Employment Hero can streamline employee onboarding and offboarding. You can send digital contracts, gather payroll details and run new team members through essential information before their very first day. For those leaving your team, you can automate all the necessary admin, such as removing online access to programs, recording company assets that have been returned and deactivating email accounts.
Our onboarding and offboarding features include:
- Digital contracts and policies that can be signed remotely before day one
- Onboarding checklists for HR managers, to ensure nothing is forgotten
- Software provisioning with Google Workspace and Microsoft 365
- Visa checks on new employees’ right to work
- Employee self-service features, so they can add any required personal information
- Exit interview structures and feedback loops
Find out more about onboarding and offboarding on Employment Hero.
Build a successful team with Employment Hero
Over 300,000 businesses and 2 million employees use Employment Hero and the data speaks for us. On average, 85% of NZ business leaders agree that Employment Hero makes employment easier, and our customers see a 338% return on their investment.
Our features are designed to support Kiwi healthcare businesses, covering all aspects of HR, people and payroll.
Find out how Employment Hero could support your healthcare organisation and book a demo with one of our team today.
