Chesamel

About Chesamel…

Chesamel is a multifaceted business that works with leaders across various industries and sectors. Chesamel’s employees support clients in marketing, technology, learning and talent solutions Their team of 56 employees are distributed across client companies, or working in their Fulham office.

At Employment Hero, we’re big advocates for small to medium-sized businesses (SMBs) leading the way in innovation. So we couldn’t be more supportive of, and aligned with, Chesamel’s mission to “bring companies and people together to collaborate, innovate and create a positive impact by solving problems and improving lives.”

We spoke with Anna Swahn, Head of Business Services at Chesamel, about the difference Employment Hero has made since they adopted the platform in 2021.

Challenges…

Onboarding headaches

Onboarding new team members is an essential, but admin-heavy, part of growing a business. With HR and payroll setup, policies, training and induction to cover, many organisations find it difficult to streamline their process.

This can become especially tricky when, like Chesamel, you work in an industry where onboarding is core to your business.

“We had a lot of different platforms and our onboarding process in particular was complex and confusing,” says Anna. “It was, put your information here, do your training here. Do your OKRs here, 1:1s here. It was all over the place. We didn’t think that there was going to be a platform where we could do everything in one place.”

Platform fatigue

Whether it’s onboarding, offboarding or ongoing employment management – it’s easy for businesses to get weighed down with lots of different programs, each with varying functionality.

Using several platforms in different areas can cause ‘platform fatigue’. Anna explains this was a concern for some team members when they announced the business was switching to Employment Hero.

“Anyone who wasn’t excited was purely [feeling] platform fatigue. They were like, oh, here we go. Another platform. It wasn’t really until we had fully moved over and gotten rid of all the other ones that they were like, actually this is so much better.”

Solutions…

Everything in one place

Employment Hero is the antidote to platform fatigue, as the Chesamel team found out. With Employment Hero, you can link every part of your HR and payroll function, and it’s all available from an easily accessible desktop or mobile app.

“It was all in one place,” says Anna. “It was really easy to find things with everything else.”

With this, Chesamel could easily break away from other platforms, leaving time for more important things. With Employment Hero, the team doesn’t have to, “set up 50 different accounts every time we have a new starter, or close down 50 accounts every time we have someone leaving.”

Processes, simplified

Employment Hero creates easy processes that everyone in your business can have visibility over. Whether it’s our self-service HR platform, easy leave requests or policy management – the cloud-based solution saves time for administrators and gives employees control over their employment details.

“I would say simplifying the process was probably the key thing for us,” says Anna.

“Definitely saving time and simplifying the process and saving money. It was the triple trifecta. I would say those were our key drivers.”

Team adoption from day one

Managing change in a business can be a daunting task. Will you have to eat up employee time with long training sessions? Will your team embrace the new technology? Will there be resistance around transforming processes?

Employment Hero was designed to be incredibly friendly, for both employers and employees. We want teams to be able to start using it from the word go.

“I think we basically only had positive feedback when we implemented Employment Hero,” says Anna.

“I would always have to hold a training session on how to use stuff prior to Employment Hero. I didn’t really even do that because it’s so self explanatory. Like, oh, how do I do annual leave? You go in and you press the request leave – easy! They felt it was unnecessary to even do a training session on it.”

Support along the way

New tech can be hard to introduce to a team, but it can be even harder to get everything implemented behind the scenes. Lots of support through the implementation process was a pleasant surprise for Anna.

“Something that wasn’t expected was the amount of support that we got from [the Employment Hero] team,” says Anna. “I definitely took up a lot of their time, but they were so accommodating and so happy to help and that was definitely unexpected. I was really happy with that.”

Save time, simplify processes and save money

Employment Hero is designed to make everyone’s work life easier and more valuable. We’re thrilled that we could help Chesamel dodge employment admin, giving them more time and money to strive towards their business goals.

“I think definitely again, simplifying the process, saving money and saving time definitely helps us focus our time and efforts on growing the business,” says Anna.

If you’d like to learn more about how Employment Hero can help you hit this key trifecta – speak to one of our business specialists today.