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SmartMatch helps you hire faster, smarter

Tired of writing job ads, reviewing CVs, and pre-screening hundreds of candidates all before the shortlist stage? We get it โ€“ and thatโ€™s why weโ€™re revolutionising the hiring process with SmartMatch by Employment Hero.
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Published 12 Dec 2024
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Updated 12 Dec 2024
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7min read
Business woman smiling and shaking someone's hand

Hiring is hard. When youโ€™re juggling everything else that comes with recruiting, a long, drawn out and expensive hiring process is the last thing you want to tackle.

In 2023, hiring in New Zealand averaged 29 days, with costs exceeding $6,000 per role.

Thatโ€™s $24,000 annually if you hire just one person per quarter, and four months spent searching for the right candidate. Clearly, itโ€™s a broken approach and it needs addressing.

Letโ€™s walk through how SmartMatch by Employment Hero can help you find the right person for the job faster, smarter and without the need for expensive job boards. Available to all Employment Hero customers on paid plans.

What is SmartMatch by Employment Hero?

Picture this. Your business is growing from strength to strength โ€“ and thatโ€™s an exciting prospect.

Customer demand is increasing, and youโ€™re going to need more hands on deck to make the most of it. You know what skill set and experience youโ€™ll need from any new hires, but not necessarily when youโ€™ll need to bring them on board.

Enter SmartMatch by Employment Hero: our unique AI-powered feature that automatically matches candidates to your specific business needs, creating instant shortlists of ideal candidates and a talent pool you can tap into whenever you need it.

With SmartMatch by Employment Hero, you simply enter the job title and location of your vacancy, and SmartMatch automatically matches you with suitable candidates.

From there, you can review their profiles, get in touch, and if everything aligns, bring them aboard all within Employment Hero.

How does SmartMatch work?

Our growing pool of more than 1 million candidates are sourced from Employment Heroย Jobs, Employment Heroโ€™s talent pool. Candidates are active, screened, and updated daily, with more than 50k new profiles created each month.

SmartMatch automatically analyses a candidate’s profile, including their interests, education, and experiences, and matches them to jobs that employers may offer now or in future. At the same time, SmartMatch uses the information the employer provides (open vacancies and potential future roles and their locations) to find the best match. From there, the employer can decide whether to get in touch.

A seamless process for both the employer and employee, you’ll save hours of time which you can reinvest into the growth of your business.

But donโ€™t just take our word for it.

Hereโ€™s what SmartMatch customer Ronald Kwok, HR Business Partner, had to say about SmartMatch.

โ€œI really appreciate how efficient the turnaround time is with SmartMatch โ€“ it allows me to continue with my work,โ€ he shared.

โ€œWhat I really liked is how deeply integrated SmartMatch isโ€ฆwhich allows me to go through the whole recruitment process directly from the Employment Hero platform.โ€

As SmartMatch customer Daniel, HR Manager at Tradern Australia Care and Training Services explains:

โ€œThereโ€™s a very good reply rate from people in the SmartMatch talent pool. If we connect via SmartMatch we try to send messages to 10 people, and approximately eight of them will reply. Weโ€™ve found that many people who apply through other job boards donโ€™t reply to our email on the next steps.โ€

Take a look at SmartMatch in action

Important

Your employees will not be recommended to other companies via SmartMatch. Their view of jobs on Employment Hero Work will also be limited to your organisation’s open internal roles.

What are the benefits of using SmartMatch by Employment Hero?

Save two weeks on your time-to-hire

By automating the process of identifying the best talent, SmartMatch cuts two weeks from your time-to-hire, so you can secure top candidates before theyโ€™re snapped up by competitors.

It also eliminates the need to sift through hundreds of irrelevant CVs, and instead automatically analyses candidates skills, experience, and availability to find your perfect match.

This tailored approach ensures you’re connected with candidates who meet your specific needs, have the right qualifications and certifications, and are ready to hit the ground running.

Access to relevant, interested, and ready-to-work candidates

One of the biggest challenges of hiring is attracting candidates who are not only qualified, but genuinely interested in your role.

SmartMatch brings you a list of candidates who have actively expressed interest in similar positions to yours, streamlining the process and helping you connect with people who are most likely to respond.

This is a huge help for employers who want to avoid wasting time on candidates who are not actively engaged in the job hunt or unsuitable applicants.

Predict and future-proof your hiring needs

Even if you donโ€™t have an immediate vacancy, SmartMatch helps you stay ahead of the curve by building a pool of qualified candidates you can tap into when the need arises.

Rather than scrambling to find candidates in a rush when a vacancy opens up, youโ€™ll already have a list of potential hires on hand, saving you time and effort in the future.

Encourage inclusive hiring, increase revenue

One of the toughest parts of traditional recruitment is that our unconscious biases can inadvertently prevent employers from selecting the best candidate for the job. This can lead to a lack of diversity in our workplaces, which research shows can negatively impact profitability.

A 2018 study found diverse management teams boost revenue by 19% through innovation.

SmartMatch uses preferences like location, salary, and skills to match candidates objectively, reducing unconscious bias. This unique benefit of SmartMatch can help boost your compliance confidence when youโ€™re hiring, supporting you to meet your legal obligations under New Zealand employment law.

Who can use SmartMatch?

Existing Employment Hero customers can access SmartMatch through the Employment Hero platform: simply head to your dashboard and click the SmartMatch icon on the top right corner to get started.

And if youโ€™re not an existing Employment Hero customer, donโ€™t worry. SmartMatch is suitable for all employers wanting to streamline their recruitment process: just book a demo to get started.

For more information about this feature, you can take a look at our interactive guides and videos here.

What are some of the features youโ€™ll find in SmartMatch?

SmartMatch includes several powerful features designed to help you manage your recruitment needs effectively.

Hereโ€™s an overview of the main components youโ€™ll find within SmartMatch, and if youโ€™d like to see it in action, check out this interactive demo.

The SmartMatch Dashboard

screenshot of the SmrtMatch Dashboard

The SmartMatch Dashboard serves as your central hub for all recruitment activities. It provides a comprehensive view of your current recruitment efforts, including the below.

Talent Search

This is your gateway into SmartMatch. Here, youโ€™ll find an overview of any dedicated SmartMatch searches you’ve performed. You can see the roles you’ve targeted and the number of new candidates available, and clicking โ€˜See allโ€™ will take you to the Saved Searches tab, where you can manage your ongoing searches.

Top roles in your organisation

This section displays the candidate matches for active job openings within your company. You can quickly view the talent pool for each role by clicking the โ€˜View matchesโ€™ button next to the relevant job listing.

Candidates who want to work for you

This section highlights candidates who have shown interest in your organisation. You can view their profiles and consider them for future roles. Clicking โ€˜See allโ€™ will lead you to the Interested Candidates tab for more detailed information.

See matches throughout the platform

While you can manage all things SmartMatch via the Dashboard, you can also opt to be shown matches throughout the rest of the platform too.

That means, for example, if you click on an existing employeeโ€™s profile, youโ€™ll see SmartMatch profiles with similar skills and experiences pop up. This is a fantastic feature if you anticipate needing to fill similar vacancies in future, and want to get ahead of the process.

The โ€˜Update Locationโ€™ component

screenshot of the 'Update Location' function in SmartMatch.

Location is a key factor in candidate matching. SmartMatch allows you to update the location for each role, including the ability to check the market in different countries or timezones. See what talent is available outside of your main HQ, and onboard them via our employer of record service, Global Teams.

This flexibility helps you tailor your searches to find candidates that match both your role and location requirements.

These components work together to provide a seamless and efficient recruitment experience, helping you connect with the best candidates quickly and effectively, whether for current vacancies or future hiring needs.

For detailed information about SmartMatch, check out our interactive guides and videos here.

The โ€˜Saved Candidatesโ€™ tab

The Saved Candidates tab allows you to keep track of candidates you’ve identified who may be a good fit for current or future openings. From here, you can:

  • View each candidate’s full profile
  • Search for specific candidates
  • Filter your saved candidates by job title or the person who saved them
  • Sort candidates by name or experience level
  • Connect with candidates directly
  • Shortlist candidates for existing roles (either individually or in bulk)
  • Add candidates to your talent pool for future use
  • Delete candidates when they no longer meet your criteria

The โ€˜Saved Searchesโ€™ function

screenshot of the saved searches function in SmartMatch.

Saved Searches lets you create and manage searches for roles, including those not yet available. To create a SmartMatch search, simply fill out 10 fields (six required, four optional) that describe the role you’re looking to fill. These fields include:

  • Job Title
  • Industry Standard Job Title
  • Industry (optional)
  • Workplace Type (remote, hybrid, or onsite)
  • Country
  • City and radius (how far candidates can be from the city)
  • Job Type (permanent, contract, or casual/temporary)
  • Employee Working Hours (full-time or part-time)
  • Experience Level (entry-level to executive)

By saving these searches, you can proactively build a talent pool for roles that may open up in the future.

The โ€˜Interested Candidatesโ€™ tab

Screenshot of the Interested Candidates tab in SmartMatch

The Interested Candidates tab shows candidates who have expressed interest in roles matching your companyโ€™s profile on Employment Hero Jobs. You can filter these candidates based on criteria such as:

  • Job title
  • Location
  • Relevant experience
  • Recent activity
  • Date of interest (EOI date)

Clicking on a candidateโ€™s name will open their profile in a slide-out panel, where you can review their qualifications, save their details, contact them directly, or mark them as unsuitable for the role.

Ready to transform the way you hire?

With SmartMatch by Employment Hero, you no longer have to pay and pray for job board success, or review thousands of irrelevant CVs.

Instead, by using SmartMatch your business needs and preferences are all captured in one place, and used to automatically match top talent to your business.

If youโ€™re ready to transform the way you hire, get started with SmartMatch now by booking a demo โ€“ and start hiring faster, and smarter.

The Team
Employment Hero -
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